Emily M.
Online sales not honored in store, shipping is slow
I didn’t get an option to pick my glasses up from the local store. I saw them in stock there but instead they are being fulfilled across the country and weren’t even shipped for 48 hours. If your stores could honor your online sales, I could’ve had my glasses in 24 hours. Now I have to wait most likely a week to receive them.
Response from Eyemart ExpressSep 8, 2026
Thank you for your comments. We’re always working to improve our experience, and we appreciate all feedback given. If there is anything else that we can do for you, please feel free to reach out to [email protected].