Christopher M.
While I don't remember the name of the…
While I don't remember the name of the lady that helped me, she was very helpful answering all my questions. My company had a spokesperson come to the facility to handle everything this year and I liked it far more then just trying to use the website. Having a large number of frames on site to actually handle and try out provided a far superior experience. As my last order I ended up picking a horrible frame simply because I couldn't check it out pre purchase. I will definitely be asking management to continue having a spokesperson on site for all subsequent years. I imagine having a person on site increased the number of people who took advantage of the vision benefit simply because of the ease of doing so. That had to be a increase in the income your company received
Response from Eyelation Technologies Inc.Apr 10, 2026
Hello Christopher, We're happy to hear that the on-site assistance was so helpful! It's great to know that having a wide selection of frames available made a significant difference for you. We appreciate your feedback on how this service improved your experience and potentially increased benefit usage. -Team Eyelation