Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Oct 21, 2026

Hello Diana, We appreciate your feedback and we will work on expanding our selection. We can only provide what your company approves BTW. -Team Eyelation

Response from Eyelation Technologies Inc.Oct 21, 2026

Hello Joe, Thank you for your reply. We do offer eye assessments and provide a prescription for you that you can download and use anywhere. Sometimes there are factors that prevent us from getting a good reading. If we cannot get you to a good acuity value we do suggest you see a local provider. -Team Eyelation

Response from Eyelation Technologies Inc.Oct 19, 2026

Hello Sven, Thank you for sharing your feedback. On behalf of Eyelation, I sincerely apologize for the frustration caused by our communication gaps. We recognize that we have room to grow, and we take your experience to heart. Because the Eyelation Customer Service team frequently collaborates across multiple sessions to resolve customer requests, keeping our communication aligned is critical. We are continuously optimizing our team workflows to ensure smooth handoffs and clear updates moving forward. Warm regards, – Team Eyelation

Response from Eyelation Technologies Inc.Oct 21, 2026

Hello Paul, Thank you for sharing your feedback regarding the fit and quality of our product, as well as your experience with our support team. We appreciate you bringing the issues with the reading segment size and our response times to our attention. We’re sorry to hear that you’re having challenges with your new glasses! Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. A member of our customer service team will reach out today via email to resolve your issue. -Team Eyelation -Team Eyelation

Response from Eyelation Technologies Inc.Oct 21, 2026

Hello David, We appreciate you taking the time to share your feedback regarding your recent vision screening experience. We hear your concerns about the difficulty in obtaining an accurate assessment without relying on your past records, as well as your feelings that the event felt hurried and lacked proper organization. It is never our intention to make our visitors feel rushed or like they are part of an assembly line, and we want to assure you that we take your comments seriously. During your assessment we do read your old glasses or look at your old Rx. Just like they do when you go to your doctor's office. It helps in diagnosing the correct prescription. We also offer a 30 day return or exchange and a recheck if needed. Again, we are so sorry for the negative experience. We hope your new glasses work well for you! -Team Eyelation