Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.Oct 22, 2026

Hello Luis, Thank you for your feedback. We are reviewing our communication and delivery times to prevent future delays. -Team Eyelation

Response from Eyelation Technologies Inc.Oct 21, 2026

Hello Craig, We’re sorry to hear that you’re having challenges with your new glasses! Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. – Team Eyelation

Response from Eyelation Technologies Inc.Oct 21, 2026

Hello Stephen, Thank you for your reply. We apologize you felt that way. As professional opticians we sometimes suggest different frames for people based on their prescription, size, etc. She may have thought that frame was a bit curved for your prescription and cause distortion for you. There is no compensation no matter what you choose. We only suggest what is best for you. It is totally up to you what you order. As far as the anti-glare coating, your company gives you an allowance. If you go over that it is your out of pocket expense. You did not pay for it on your last order because you did not get it. We hope this clears things up for you. We also hope your glasses work well for you!! Thank you again! -Team Eyelation

Response from Eyelation Technologies Inc.Oct 21, 2026

Hello Angela, We sincerely apologize for the frustratingly long wait time you have experienced for your prescription glasses to ship. We understand how disappointing it is to wait a full month for your order to be processed and shipped, and we truly appreciate your patience throughout this delay. We are constantly working to improve our processing times to ensure a much faster and smoother experience for our customers in the future. -Team Eyelation

Response from Eyelation Technologies Inc.Oct 22, 2026

Hello Cory, Thank you for sharing your feedback with us. We appreciate you highlighting the pleasant interaction with our team member, but we are very sorry that your safety eyewear did not arrive with the transition lenses you had requested and approved. We can remake those for you. A member of our customer service team, will reach out to you today. -Team Eyelation

Response from Eyelation Technologies Inc.Oct 12, 2026

Hello Robert, We’re sorry to hear that you’re having challenges with your new glasses! Your eyewear is eligible for a product adjustment, return or exchange within 30 days of delivery. A member of our customer service team will email you to help you. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. – Team Eyelation

Response from Eyelation Technologies Inc.Oct 13, 2026

Hello Jonny, We are truly sorry for the lack of communication regarding the out-of-stock items in your order. You should have been notified proactively about these delays rather than having to call for updates yourself. We deeply regret the frustration this experience caused and appreciate your feedback, as it helps us improve our customer service process moving forward. -Team Eyelation