Andy H.
Great product and great service
Great product and great service! I will definitely use eyeglassesdepot again!

EyeglassesDepot.com started in 2007 as a new department of our retail designer eyeglasses and sunglasses business. Quickly we realized that our customers not only shop for new prescription lenses and new frames, they also ask us the popular question "Can this be fixed?". Tired of telling customers NO, we decided to explore the idea of repair rather then replacement. In late 2007 we remodeled the second floor of our office and hired the staff that today runs our laboratory. Our two lab technicians have combined over 17 years of expert experience in the field of optometry, eyewear repair and eyewear sales.
Eyeglassesdepot (eyeglassesdepot.com) has 182 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Andy H.
Great product and great service! I will definitely use eyeglassesdepot again!
Adam R.
They had good service and pleasant people to communicate too
Matthew W.
Company has been very accommodating and communicative
Response from EyeglassesdepotMay 10, 2025
I truly appreciate you taking the time to share your experience. It means a lot and motivates me to keep doing my best!
Christina B.
No business operates with perfection, how they deal with unexpected issues is what is telling. Two separate issues came up in my order, and both were dealt with appropriately, and with honest professionalism. I appreciated that so much, especially during these crazy times with Trump's nonsense. We in Canada know how the few can negatively impact the many. Empathy, consideration and above all fairness is what we need to hang unto, even in our business transactions.
Response from EyeglassesdepotMay 9, 2025
Thank you for your thoughtful words and for recognizing the importance of empathy and fairness—values we truly strive to uphold. We appreciate your understanding that challenges can arise, and we’re glad we could address your concerns with the honesty and professionalism you deserve. Your support means a lot to us, especially in these unpredictable times. We’re grateful to have customers like you in our community.
Amber M.
Will be coming back was very responsive and met all my needs pricing very reasonable.
Response from EyeglassesdepotMar 17, 2025
Thank you so much for your kind words! We're thrilled to hear that we were able to meet all your needs and provide you with great service. We look forward to welcoming you back again soon
Denver B.
They kept in very close contact, the price they offered was reasonable and seem to have it all completed in a very short period of time.
Response from EyeglassesdepotMar 17, 2025
Thank you so much for your kind words! We're thrilled to hear that we were able to meet all your needs and provide you with great service. We look forward to welcoming you back again soon
Dante
Very professional and trustworthy. Contacted me about a pair of glasses I bought over a decade ago. I'd barely worn them and they had another costumer who had requested the model I had. They had me send them back (they paid for postage) and gave me store credit. I ended getting 3 pairs of glasses with the store credit they gave me. Had them sent to me in less than a week! Two thumbs up and 5 stars!!
Mary J.
The Eyeglass Depot was very easy to work with. From start to finish I was notified of mailing, pricing, repair and return. I would recommend Eyeglass Depot.