EyeglassesdepotEyeglassesDepot.com started in 2007 as a new department of our retail designer eyeglasses and sunglasses business. Quickly we realized that our customers not only shop for new prescription lenses and new frames, they also ask us the popular question "Can this be fixed?". Tired of telling customers NO, we decided to explore the idea of repair rather then replacement. In late 2007 we remodeled the second floor of our office and hired the staff that today runs our laboratory. Our two lab technicians have combined over 17 years of expert experience in the field of optometry, eyewear repair and eyewear sales.
Eyeglassesdepot (eyeglassesdepot.com) has 182 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Patrick Q.
I recently used eyeglassesdepot.com for 2 pairs I had. They they did an excellent repair job, just like new and the price was great too! I found it very convenient as well.
Response from EyeglassesdepotApr 8, 2026
Thank you, Patrick! We’re glad you were pleased with the quality of the repairs and found the process convenient. Providing great value and service is what we strive for—thanks again for your support!
Mark L.
They fixed the glasses perfectly. I had them fixed by another company before and it wasn’t nearly as good of a job that EyeGlassesDepot did.
Response from EyeglassesdepotApr 8, 2026
Thank you, Mark! We’re especially glad to hear that our repair exceeded your previous experience elsewhere. Providing high-quality workmanship is very important to us, and your feedback means a lot!
Thomas S.
My wife broke her new raybands. This place was quick and easy to deal with. They sent me a label, dropped it in the mail, a few days later, an email, we cost to repair. The week after I got them back. Simple, easy, affordable. Count me in for the next time.
Response from EyeglassesdepotApr 8, 2026
Thank you, Thomas! We’re happy to hear the process was simple, quick, and affordable for you. We truly appreciate your support and look forward to helping again whenever you need us!
Michael L.
Fast shipping good customer service. Will reply to and concerns you have in a very timely manner
Response from EyeglassesdepotApr 8, 2026
Thank you, Michael! We’re glad you experienced fast service and timely communication. We always aim to respond quickly and keep our customers informed. Appreciate your feedback!
Lex _.
Great job done. Glasses look brand new👍
Response from EyeglassesdepotApr 3, 2026
Thank you for taking the time to leave us a review and for sharing your experience. We truly appreciate your honest feedback. I’m sorry to hear that there was some miscommunication at the beginning and that our response may have come across with any attitude when you first asked about your shipping order. That’s definitely not the experience we want our customers to have, and we’ll use your feedback to continue improving how we communicate. I’m really glad to hear that everything got sorted out and that you were happy with the repair, the pricing, and that your Meta glasses came back working like new. It means a lot to us that you’d consider shopping with us again. If you ever need anything in the future, please don’t hesitate to reach out—we’ll be happy to help. Thanks again for your support!
Melvin Powell I.
Despite my payment taking forever they got my glasses repaired very very quickly, a lot quicker than I expected!
Response from EyeglassesdepotApr 3, 2026
Thank you so much! We’re happy to hear you had a great experience with our team. Your satisfaction means a lot to us! 😊👓
Melanie T.
Eyeglasses Depot worked with me to find a hard-to-find discontinued set of frames. My frames arrived with damage that couldn't be repaired, but Eyeglasses Depot provided a replacement frame free-of-charge. In the end, I have a perfect new pair of the 2018 Tory Burch sunglasses that I loved so very much, for so many years!
Response from EyeglassesdepotApr 3, 2026
Thank you so much! We’re happy to hear you had a great experience with our team. Your satisfaction means a lot to us! 😊👓
Karen Havens M.
Dealing with this company has been a wonderful experience. They were top notch and I will only let them take care of my Oliver People glasses!! They went above and beyond for me! Very easy to deal with and responds to questions quickly! Thank you!
Response from EyeglassesdepotMar 14, 2026
Thank you so much for the wonderful review! We’re thrilled to hear you had such a great experience with us. Taking care of your Oliver Peoples glasses and making the process easy and stress-free is exactly what we strive for. We truly appreciate your trust in us and are always here if you ever need anything in the future. Thanks again!
