Eyeglassesdepot Reviews | Read Customer Reviews of eyeglassesdepot.com

EyeglassesdepotReviews of eyeglassesdepot.com

3.5182 reviews
Accessories
1070 Route 34, Ste H, Unit 114, Matawan, New Jersey

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Eyeglassesdepot

About Eyeglassesdepot

EyeglassesDepot.com started in 2007 as a new department of our retail designer eyeglasses and sunglasses business. Quickly we realized that our customers not only shop for new prescription lenses and new frames, they also ask us the popular question "Can this be fixed?". Tired of telling customers NO, we decided to explore the idea of repair rather then replacement. In late 2007 we remodeled the second floor of our office and hired the staff that today runs our laboratory. Our two lab technicians have combined over 17 years of expert experience in the field of optometry, eyewear repair and eyewear sales.

Eyeglassesdepot (eyeglassesdepot.com) has 182 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: eyeglassesdepot.com
Website: eyeglassesdepot.com
Category: Accessories
Location: Matawan, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 52% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Eyeglassesdepot reviews

Showing 101 reviews with 5 stars · Clear filters

Jimmie W.
Jul 4, 2026
Awesome experience using this company
Awesome experience using this company, customer service was top notch. My meta glasses came back like new and we saved so much money.
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Jonathan B.
Jun 28, 2026
Excellent transaction
Excellent transaction. They had the parts for my sunglasses that no one else had. Items arrived promptly and in excellent condition. This will be my go to store for any future eye-wear parts.
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Sly
Jun 27, 2026
Only place to get your AI META glasses…
Only place to get your AI META glasses fixed. The email interaction can use little help but overall the job was done saved $$$ going thru this company.
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Austin S.
May 31, 2026
There are very few companies who repair…
There are very few companies who repair Meta Ray Bay Smart glasses, because of their technology. However Eyeglassesdepot did a Great Job! I am very appreciative of this quality of work! Thank you, I look forward to doing more business with you in the near future!
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Amauri
Apr 10, 2026
They fixed my glasses and I can’t ever…
They fixed my glasses and I can’t ever tell the they where broken the looked like I just got them from the store then you so much.
Response from EyeglassesdepotApr 22, 2026
We appreciate your business and look forward to helping you again in the future!
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Gail
Apr 8, 2026
Eyeglassesdepot did an outstanding job…
Eyeglassesdepot did an outstanding job of repairing a damaged frame on my Ray-Ban sunglasses, which I originally bought in Brazil years ago. The company was extremely professional, quick to get back to me and explain each step of the process. Sam, particularly, provided expert service and was a pleasure to deal with. A superb company that truly is customer-focused!
Response from EyeglassesdepotApr 8, 2026
Thank you so much for your kind words, Gail! We’re thrilled to hear you were happy with the repair of your Ray-Ban sunglasses. It means a lot to us that you appreciated the communication and service throughout the process. I’ll be sure to pass your compliments along to Sam as well. We truly appreciate your support and look forward to helping you again anytime!
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Ryan G.
Apr 7, 2026
GREAT COMPANY TO WORK WITH!!
AS the owner of a company my days are extremely busy. Eye Glass Depot has let me know I need to do better in customer service! THEY ARE GREAT! Extremely helpful and reminders are awesome! I would recommend them to ANYONE!!!
Response from EyeglassesdepotApr 8, 2026
Ryan, thank you for the amazing feedback! We really appreciate you taking the time to share your experience. Providing helpful communication and timely reminders is something we take pride in, so it’s great to hear that stood out to you. Your recommendation means a lot to us!
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Jamie S.
Apr 7, 2026
They repaired my glasses at a fair…
They repaired my glasses at a fair price and turnaround time was quick! Would do business again.
Response from EyeglassesdepotApr 8, 2026
Thank you, Jamie! We’re glad to hear you were happy with both the pricing and turnaround time. We appreciate your business and look forward to helping you again in the future!
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