Eyeglasses.comReviews of eyeglasses.com

I emailed you---and called you and never heard back! Terrible!

The frames arrived on time, packaged well, as ordered. I will definitely do business again.

Quick service. Excellent products

I placed a large order in October and am still waiting for the last pair of glasses to arrive. I had no communication from the company that there were any problems, only when I called or emailed was I told that some of the frames I had ordered were either discontinued or on backorder. I had to constantly reach out to them to get updates as I kept receiving partial orders - with NO communication coming from them whatsoever. I will say that I am pleased with the glasses/lenses I have received, but will never purchase anything from this company again. *In response to the business reply below, I was never told that the delays were due to COVID-19. The emails that I did receive were only in response to my emails trying to get updates on my glasses (except for the initial order email and shipping emails).

I took the frames to my optometrist to be fitted & have prescription lens’ installed. Upon opening the right (as you wear them) temple (sidearm) a slight click was heard & the piece broke off of the spring loaded piece. I was watching & all my optometrist did was lift the side arm he DID NOT pull hard or force anything. This past Monday I called both the 800# & the 203#, left two full messages & a return phone # & have received nothing in return & it has been well over 2 days now.

All it took was a telephone call-- Eyeglasses.com used my bifocal prescription on file to make glasses for reading music only. I merely selected a frame the same as I had gotten for bifocals, but only in a different color. They took care of the rest in less than a week. I have had my prescriptions filled by them at least back as far as 2006. I selected them because, unlike most--perhaps all--local optical companies, they carry LaFont and Anglo-American traditional tortoise frames.

I had never purchased anything from this company, but I will again. Great experience. Genuine product, fast shipping, and informative emails keeping me advised of my order's progress. Highly recommend.

I was at first skeptical about being able to receive glasses with my exact prescription. There was not many prescription glasses websites that offered the option for trifocals. I took a chance, a little expensive but was well worth the purchase as my second pair to fall back on. The prescription is accurate and received product promptly and as expected. Will buy from in the future!