Eyeglasses.comReviews of eyeglasses.com

Overall, a pleasant experience shopping on-line!

Excellent service and exactly what I wanted. Thanks\ you!

When I received the sunglasses I could not see out of them. I then called and the gentleman that answered was very helpful and I was able to get this corrected. I am very happy with the glasses and will definitely purchase again in the future

Eyeglasses.com was a life saver for me. I got my eyes examined and was given the wrong Rx. I had no way of knowing until I got my glasses from eyeglasses.com and couldn't see. I had my eyes re-examined and sent in the corrected Rx. Eyeglasses.com made another pair of lenses for free. I was in awe. It was not their mistake. The fault was with the Lenscrafters Dr. yet they fixed it for me. Thank You Eyeglasses.com I love my new glasses.

I am very disappointed because the glasses arrived with an ugly and smaller case, the glasses do not fit in the case, in addition the case is not the original of the brand LIGHTEC, I have bought several glasses of this brand and always have their original case . It's amazing that I paid $ 163 for some glasses and the case is not original.

I ordered my glasses on Saturday. On Sunday, I contacted the company via email. By Tuesday I had not received a return email... so I called. Reached voicemail- and left a message. Called back two days later, reached voicemail again. I never received a call back or email. Received my glasses almost two weeks after the order. Paid for 2-3 day delivery. Will not order again

The glasses are excellent and were created in a timely manner.

I called Eyeglasses.com out of frustration. After waiting months for a back ordered set of frames, I canceled that order. When I later saw the frames were back in stock I ordered them again, only to be told they were back ordered again. So, I called to inquire what the issue was exactly. I could not have been more pleased with the service I received. The young man on the line was willing to put me on hold until he could get me a definitive answer, and ultimately tell me the frames I wanted were indeed in stock, and would ship that day. At no time did he sound impatient. He did not rush to end the call, like some service reps do. He hung with me to insure I was satisfied. This kind of patient, caring service is sadly rare these days. The frames I ordered arrived when promised, and after months of searching, were frames I can live with. I wish I could recall his name, though I did speak to his supervisor to make sure she knows and values his work. I don't buy glasses often, but I will certainly start here should the need arise.