Eyeglasses.com Reviews | Read Customer Reviews of eyeglasses.com

Eyeglasses.comReviews of eyeglasses.com

4.03,704 reviews
Vision & Hearing
191 Main Street, Westport, Connecticut

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Eyeglasses.com

About Eyeglasses.com

World’s Best Eyewear Store Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!Eyeglasses.com HomepageShop Men’s GlassesShop Women’s GlassesShop Prescription LensesEyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.

Eyeglasses.com (eyeglasses.com) has 3,704 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Website: eyeglasses.com
Category: Vision & Hearing
Location: Westport, Connecticut
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Eyeglasses.com reviews

3,704 approved reviews, newest moderated first

Suzanne
Jul 20, 2021
Quick shipping
Quick shipping. I had the wrong color selection in my order and they were very quick to fix the issue and shipped me the correct colour. I had purchased more than one pair to try on and the return was easy too. Will buy again!
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Robert
Jul 20, 2021
After having my glasses checked
After having my glasses checked, the PD was off. Waiting to hear how to resolve the issue then I can rate accordingly
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AD
Jul 17, 2021
Never received order
I ordered a lens replacement online and shipped my frames to them on 3/24/21. They lost my frames, and as of today I still haven't received my order! They refunded the price I paid for the lens, but still no response about where my frames are.
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Ronnie
Jul 15, 2021
Excellent service
Excellent service, Very friendly group of young ladies (ALL OF THEM). Professional service with a slice of the appropriate sense of humor and personality not seen before. WHAT A GREAT PLACE AND GREAT GROUP
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Eyes
Jul 15, 2021
Glasses arrived
Glasses arrived, but not correct. Vision fuzzy. Had to return. Hopefully they will make it right.... It took over 2 days to get ahold of customer service. They never returned phone call, or replied to email. When you fork over $300 for a pair of specs they should, at least , give you a carry case for those glasses.
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Robert
Jul 15, 2021
Poor customer service. Buyer beware
The website stated that the eyeglass frame I wanted is made in Italy. I called to confirm this fact and was told, yes, it is made in Italy. Upon arrival the frame clearly states "made in China". I emailed Eyeglasses.com to let them know that their website is incorrect and also asked for information on the stated 2 year warranty. I received a very curt response to my email and with no information as to warranty information. I again emailed Eyeglasses.com, asking again for information on the warranty and received no response. It appears that Eyeglasses.com is not interested in satisfying their customers. Buyer beware!
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John
Jul 14, 2021
I paid for two sets of frames and only…
I paid for two sets of frames and only received one! Got a slip with the first frames saying that the second set were on the way. It has been over a month and NOTHING! You have charged me double for the frames with no follow up, no communication, no apology and no explanation! I dare you to put this review on your website. If I have to contact my Attorney General or Sec'y of States' website ,I will. This is thievery, plain and simple!
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Richard
Jul 14, 2021
Customer Service lines are…
Customer Service lines are unresponsive. You sent the wrong glasses. After 4 tries, no response f/Customer Service. Had to reordered the correct classes. Original order was billed to another customer. I think your website provider in Glendale, CA is a problem for you.
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