Eyeglasses.com Reviews | Read Customer Reviews of eyeglasses.com

Eyeglasses.comReviews of eyeglasses.com

4.03,704 reviews
Vision & Hearing
191 Main Street, Westport, Connecticut

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Eyeglasses.com

About Eyeglasses.com

World’s Best Eyewear Store Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!Eyeglasses.com HomepageShop Men’s GlassesShop Women’s GlassesShop Prescription LensesEyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.

Eyeglasses.com (eyeglasses.com) has 3,704 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Website: eyeglasses.com
Category: Vision & Hearing
Location: Westport, Connecticut
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Eyeglasses.com reviews

3,704 approved reviews, newest moderated first

Frederick
Oct 11, 2017
Perfect!
Extremely fast shipping! Product is exactly as pictured and would definitely do business with eyeglasses.com!
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Eileen
Oct 11, 2017
Fabulous and will use again
Fabulous and will use again. Thanks for being so great
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Gary
Oct 11, 2017
This is my third order
This is my third order. Fast efficient and styles that are not available anywhere else.
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WC B.
Oct 11, 2017
Too many mistakes and a cheap return policy.
I was unable to complete the online order process because of their computer glitch, so I had to order by phone. i ordered 2 sets of glasses. After about 10 days i got two pairs, both with wrong prescriptions. I phoned and they agreed it was their mistake. I sent back the order, but could not get UPS pickup unless I paid an additional $5 for the convenience. I drove about 30 min both ways to drop it off. I should be have been allowed home pickup because everything was their mistake, not mine. After another week or 10 days i finally received the correct glasses. Earlier I ordered a pair of glasses for my wife at another online eyeglass site where everything went perfectly.
Response from Eyeglasses.comOct 12, 2017
We apologize for any inconvenience! There was a mix-up with your order which consisted of the same model frame, in two different colors, using two different prescriptions. Once we were notified of the mistake, we made every effort to expedite the redo at absolutely no cost to you, including no shipping costs back and forth. Our Team works very hard at getting every order right the first time, but when mistakes do happen, we make every effort to minimize any inconvenience, which was so in this case.
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Teresa
Oct 11, 2017
The glasses are great and the price was …
The glasses are great and the price was very reasonable. It did take longer to get them than anticipated.
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Kevin
Oct 10, 2017
First time online - perfect
I was apprehensive about what I would get and how I would fit the glasses. The glasses were perfect and found a great site on YouTube on how to make adjustments. I would do this again in a heartbeat.
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Lois
Oct 10, 2017
I had a great experience with …Ordering new glasses
I had a great experience with Eyeglasses.com. The ordering process was easily taken care of over the phone. Questions were answered thoroughly and to my satisfaction. I received my glasses when expected and the they were perfect! I also appreciated being updated throughout the whole process. Thank you.
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Ken
Oct 10, 2017
Did not update me from order date of …
Did not update me from order date of 9/22/17. Had to call to find out it would take another 4 to 5 days for delivery. Just because I didn't pay for next day delivery, is not reason to keep me waiting so long!
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