Eyeglasses.comReviews of eyeglasses.com

Already not liking my experience thus far. Placed my order 2/9. A week later the status of my order changed from IN PROCESS to BACKORDERED. Called customer service 2/18 to find out how long it may be backordered, they said it would "probably" take another week for them to get the frames, then likely another week to finally ship out. What?! Frames were listed in stock when I made the purchase, and if I had known all this, I would have ordered somewhere else. In addition, I got an email same day 2/18 saying the lab needs a copy of my Rx to make the lenses. I uploaded the Rx when I initially placed the order. So they must not even look at it, or there is a serious lack of communication/dysfunction in their process. Hope the glasses and lenses are as good as most of the reviews say, will update when I recieve them.

Great service. They found a discontinued frame that fit my lens and returned my lens and new frames timely.

Upon receipt, frames did not fit as expected, but they looked nice.

I placed my order and received the frames within a week. Frames were correct and brand new.

I ordered my glasses on 2/7 selected overnight shipping. I checked on the order a few times and it had not shipped. I followed up on 2/14 and asked for an ETA. I received an email back saying the frames I ordered were out of stock offering me an 15% discount. I wrote back and asked how long it would take if I selected the alternate option provided. No response. The next evening I followed up and told them I was not pleased and again asked for a time line. I have yet to hear back from them. I would not do business with this company.

Easy, great prices, quick delivery!

Speedy rush service; perfect Rx re-lens job.

Very helpful to call your order in vice doing it online