Eyeglasses.comReviews of eyeglasses.com

#Ради общественных благ #Уважение Eyeglasses.com #Топ брендовый партнёр Amazon по продаже очков. #Для моды #Защитные #Восстанавливающие. ###Выручка с ваших покупок уходит в благодатворительность и помощь нижеуровневым и голодающим континентам### ------------------------------------------------------------------------------- #Зарождение . #История основателя Eyeglasses.com . Eyeglasses.com возник после события, которое изменило жизнь основателя компании, когда он ослеп на один глаз во время уличного ограбления. На протяжении более 20 лет наша миссия - поддерживать вашу историю и ваше видение, потому что вы оказываете огромное влияние на людей вокруг вас. Когда вы покупаете у нас очки, мы предоставляем пару нуждающимся в нашей кампании «Купи один - дай один». Мы также профинансировали более 900 операций на глазах, чтобы вылечить слепых. Каждый человек, с которым мы контактируем в рамках нашей программы «Вернуть», оказывает влияние на сотни других. Присоединяйтесь к нашей революции, будьте нашей революцией, будучи вашим видением.

I ordered 3 pairs of eyeglasses frames and paid the extra S&H for 2-day delivery. I received the first frame after 3 weeks of emails to this company; their 800 does not work. After another 3-4 emails and another 3 weeks, I received the 2nd frame; neither was my first choice. I returned these 2 frames and am still emailing to receive a VISA credit with no response from this company. I have never experienced such terrible service and lack of communication or even an apology for not meeting any timeline for delivery or providing any assistance for returns.

Nope,sorry ---discount not on the second order and more ****importantly****-- absolutely no response from you

I have been a customer for years and order new frames and lenses at least every two years. The products are always top quality and service is above reproach. Highly recommended.

Superb fit and finish. No frame adjustment necessary for comfortable, perfect fit,

Ordered a pair of frames only to realize later that I would prefer for Eyeglasses.com to do the lenses as well. Shipped them back free of charge with prescription - the company stayed in contact with telling me the progress along the way. All went well, fit perfectly, look sharp. A great experience.

Once the order went in, it went rather smoothly. However customer service was not great. I emailed and called several times and days went by before I could get a hold of anyone. The phone system most often said they were unavailable and to leave a message. I tried calling an actual store in CT and got the same results. Other times the system would just make you wait forever and no one picked up. When I clicked on the chat option it took me to a page where I could email a question. I asked for someone to call me. An email came back saying "how can I help you". I replied, "call me". No one did for days. The next day I actually got someone on the chat and she was helpful. She said they were getting a new phone system and that they were understaffed. A day or two later someone called back. I told them that their phone message should let people know that they are understaffed and have a lousy phone system. That said, they did have the glasses that I wanted at a good price. I only needed one lens with a prescription but was forced to pay for both. Still it was half of what I would pay locally. They sent by UPS ground even though I had selected the free method which was USPS, so they came quicker. Took abour 10 days to process. The glasses are of high quality and the lenses are too.

THEY WERE EXCELLENT.THESE SAME FRAMES WERE $78.00 HIGHER IN PRICE AT ANOTHER VENDOR.