Eyeglasses.comReviews of eyeglasses.com

Service was excellent, and the shipping and the price was perfect. I will definitely purchase again from eyeglasses.com

I ordered a pair of designer frames, very cheaply made and they did not fit properly. When I tried to return them for another pair, I was told because it went through insurance I was not able to exchange them. On the website, there is no indication that a return is not possible with insurance. So I'm stuck with a pair of glasses that I will not use. I have bought from them before and probably will again, but very annoyed with the return policy of the Westport, CT store. Customer service has no idea how it works through insurance, so they tell me one thing and the store is telling me another. probably a good idea to get everyone on the same page, so customers don't get conflicting information.

Love the glasses. A little bit pricey compared to some online sites but they had the frames that I couldn’t get elsewhere. The service was great. Would recommend especially if you want really nice frames.

The only issue i had was that they frame I ordered was not in stock but on their website it was listed as available, it took about a week before I was notify that the frame was no longer in stock

I ordered a pair of lenses for frames to send in. The email with label to ship the frames was not received. A followup email was not answered. I am still trying to make contact with someone to find out how to get the frames sent and the correct lenses put in.

Thanks, the frames are the same as the ones I had that broke and needed replacement. Lenses went in as a direct fit.

The glasses look great but during this busy season, I have not had a chance to have my prescription put in them!!

This order came on time and was correct.