Eyeglasses.comReviews of eyeglasses.com

Placed my order two weeks ago and still have not received my frames. Also I have emailed customer service twice regarding a previous order and never received a response back.

Ordered glasses with frames that had a 2 year warranty. They broke. Calls and emails haven’t been answered. Now I’m without and will have to buy new ones.

Order was delayed and took longer than I was led to believe upon purchase. The glasses arrived and I found the quality to be on the cheap side. I want to return the glasses for a refund, but my emails and calls go unanswered. There are no return instructions included. On the invoice it said “Turn over for easy return instructions”, but the instructions explain how to order prescription lenses and not anything about returns. I like the idea of shopping for glasses online, however if I do not get my refund then I won’t buy again.

Arrived in perfect shape. The purchase process was a breeze. I’m sure I will buy my next set here!

Took 21/2 weeks to get just frames can’t get a costumes service person to respond then when you want your money back or exchange they charge you20% or 15.00 ho!then You pay for the return👎

Fast shipping and came securely packaged.

Complete RIPOFF. They billed me on the day I placed the order, 30 days ago. This is against FTC rule 16 CFR Part 435 and credit card policy. Their only call center is in the Philippines and have NO REGARD for US Laws. I would NEVER order from them again. I am notifying the FTC of this company.

You were fast! I would 💯 use your company again. Thank you for your amazing service!