Eyeglasses.comReviews of eyeglasses.com

Had to wait 2 weeks for item to be received.

Awesome glasses service and speed!

I have tried on multiple occasions to receive a response from customer service but to no avail.

the quality of the eyeglasses is not good, sorry to say. it's too much of a hassle to return them so I am keeping them but for that price? they are so flimsy I don't expect to get more than a year out of them. so I am disappointed. you asked for feedback so here it is. I wasn't going to say anything but you asked so I am answering. not pleased with the quality

In late April I ordered a pair of progressive lens eyeglasses through their online shop, as the pandemic has made getting to an optometrist almost impossible. Received the glasses in about two weeks, and I like the frame and the appearance. I wore them almost exclusively for the first two weeks that I had them and noticed that I was having trouble focusing both eyes together on the same object. I was experiencing mild dizziness and it was uncomfortable using these glasses for driving, particularly at night. I assumed that my eyes and my brain would adapt to the new lenses, as they were ordered using the exact same prescription as the glasses I previously wore. Finally, last Friday I was able to see an optometrist in person and they verified that the pupillary distance of the left lens was off by 1.2mm. Doesn't sound like much, but it basically makes them unsuitable. That's a MANUFACTURING defect. Eyeglasses.com simply tells me that since it is beyond their fourteen day window of opportunity, I'm S out of luck. Terrible customer experience. I would strongly suggest that you look elsewhere for quality service.

Frames arrived in timely manner, and they were exactly what I ordered.

Excellent customer service provided at Eyeglass World store in Rockford, IL by Jasmine Schabacker. She was very helpful in assisting selection of frames. Good information on pricing. She was very personable!!

Love them. They were no longer available at my optometrist.