Eyeglasses.comReviews of eyeglasses.com

With current Covid situation, the shipment of my order is still delayed after 2 weeks. Direct customer services contact was excellent though.

I found a pair of frames I liked better than any I saw in several local offices. Price was much less than typical opticians offices. Since I didn't need to return them the fact the return label was not included in my box , as the documentation stated, it didn't matter.

I got back frames with new lenses last week but can't see out of them to read or distance clearly. I have returned the glasses for re-do offered! Hoping it works the next time! Other than that I have no complaint as it was all easy to do at my end!!!

I ordered frames, received an email the next day -"Sorry they were discontinued by the manufacturer, We're CANCELLING your order and refunding your money." Not a huge deal, I ordered with someone else and got them in a couple days. Still no refund 4 weeks later. No response from customer service via email. On the phone I waited on hold over an hour before just being cut off. Lo and behold yesterday I received the frames. Sorry but too little too late - I want my money now.

Glass frames were shipped and received. Now I have a new pair of glasses after I thought I would have to go get another exam and buy other glasses since my old glasses were damaged and unfixable. Thanks

The glasses came fast and were exactly what we expected.

Lots of frames to choose from. Easy user experience. I've been a customer for 10 years. I've bought five pairs of reading glasses and not had any issues. I just upload my prescription and choose my frames.

Very little communication about my order, such as shipping date, expected arrival, etc. I emailed customer service but got no results. Frames just showed up one day.