EyeconicReviews of eyeconic.com

2 stars awarded rather than 1 based on the fact that I could use my full vision insurance credit to purchase my contacts. The integration between Eyeconic and VSP does not function correctly; my insurance was loaded into my account, but the credit for ordering contact lenses did not show when trying to place an order. Customer service at Eyeconic blamed it on VSP, customer service at VSP blamed it on Eyeconic, and I spent entirely too much time on the phone trying to get an answer to a question that shouldn't have had to be asked anyway. Here I am three weeks later still awaiting the check for reimbursement of my contact lens purchase (with no ETA anywhere to be found) that I had to spring for in full out of pocket because the system doesn't work correctly. Absolute garbage, and will probably be the first and last time I use this site.

I received the order, however once again the prescription is incorrect. I will be returning the glasses for the third time.

Love my glasses did take a bit to get time wise otherwise great experience!!

Easy process. Glasses fit great. Less expensive than your typical eye ware shops. Fast shipping.

Ease of ordering, and quality of eyewear.

I just received these glasses in the mail today. Never expected a product to be delivered in such gross state - there’s an inch long human hair strand stuck between the left lens and frame. Was this frame even cleaned or sanitized before it got recycled or returned by previous customer? Talked to associated - there no sense of any effort to earn back the trust, only a superficial & fake apology.

I had to go through a ridiculous process to reorder glasses because my original order was rejected by the lab, despite the fact that it met the criteria on the site, which had no caveats indicating that orders that met the criteria could also be rejected. Why not offer the option to just upgrade the original order to the necessary package instead of forcing the customer to wait days for the order to eventually be cancelled (again, why???) and then making them reorder?

Great experience. First time using the service with no issues at all. Used my insurance coverage. My formula was confirmed with my optician and my glasses arrived with no problems. Super fast delivery. Happy with my new glasses.