Extended Stay AmericaReviews of extendedstayamerica.com

i own my own company and was calling around for rates and the manager leanne was very great and helpful. I did book a room it was very clean and every one was very helpful while i stayed. It was one of the cleanest hotels i have been in. i will be going back

Thank you Jeremy for hosting my one month stay while I wait for furniture during my relocation for work! Thecstay made my relocation a pleasure!! He runs a very tidy, safe, updated and modern hotel in north Portland. The staff is so very welcoming, hospitable, helpful and thoughtful.

The new manager, Javier, came on board on Monday, August 5th, 2024, after 3 inefficient manager to 216 S Goldenrod Road in Orlando, Florida. We have a lot of smokers guests living on the property. These individuals took the front entrance as a "Designated Smoking" Area. Finally he took out today the "Smoking Stand" next to the dumpster. Now those guests had to move 15 feet away from the entrance to smoke. THANK YOU 😊

The total experience was terrific

I'm staying at the Orchard hill Novi. Mi. location, this hotel is very quite and clean, the desk staff Joe is awesome and so polite and so are the cleaning staff. I get a knock at least once a week offering to clean my room. I always decline, but they take the extra step and ask do I need towels, etc. That type of courtesy go a long way with me because you just don't find service in that manner anymore. Now for the manager, ASHLEY. she has the best customer service skills that you will find in any hotel chain. She is very direct, honest and always willing to answer any questions about your stay. She greets you soon as you walk into the hotel with a beautiful smile and by name. I have had up to 30 employees to stay for at least 4 weeks and most of them has had good things to say about her before they left. I believe she is the manager at the other location on Haggerty Novi. where some of our group stayed and she has made an impact on them too. Even though this location is further from our job site, we always look forward to staying at these two locations. Extended Stay is the most affordable place with a home away from home feel, and the kindness the staff shows, stands above any high price hotel in this area.

My short stay at the Wyoming, MI Select Suites far exceeded my expectations. I know that extended stayhotels are somewhat different than regular hotels. The property is clean and well maintained and the staff are friendly and helpful. I will be staying at this hotel again.

We suddenly found ourselves without housing and tried so many hotels while looking for a permanent home. Finally the end of August we found a great rate at ESA. We stayed until the end of January when we moved in the new house. I can honestly say we all loved our experience. From the General manager to the young man emptying the trash room everyone was friendly courteous and genuine As we stayed each week the rate got lower and lower. We were a group of four. It ea clean And modern. And to have a kitchen was very much appreciated as most hotels will not let you cook in your room only using the microwave Fresh clean white sheets and towels upon request. I actually was a little sad about leaving. Thank you ESA!

My daughter and I stayed here on December 02,23, and we left on Dec, 03,23. There is a young lady named Krista, that works the front desk. She is so kind and wonderful, always with a smile. We talked to her the we arrived and a bit longer the day we left. She asked if we were coming back in the future. I stated yes. The room we had was 226, very clean and tidy. I am planning visit real soon. Krista needs awarded for her customer service, As long and Krista is at the Hotel I will come, I love her. You need more like her, Maryann Munday