Express PassportReviews of expresspassport.com

The overall experience with ExpressPassport is below average. Processing speed is bad. I paid for 2-3 days service, but it actually took 6 business days. I mailed my documents on Tuesday and received the passport on the following Wednesday. The email communication is poor, some questions are just ignored. Phone communication is OK. Another problem is their company is in FL, but the address where I sent my document to is Houston, TX. It's another agency called Texas passport center. I don't know the relationship between them but I highly doubt I was sold to another passport agency. SO, If you have to get your passport in hurry, I DO NOT recommend this company because their business is not clear and the time is not guaranteed. I give it 2 stars because at least I get my passport 2 days before my flight.

It was really easy. Instructions are clear and I received the passport fast and without any issues!

Great service from beginning to end. I called a few times with questions and all agents were very helpful and provided the information without having to call me back. I received my PP in a couple of days of mailing it to them. Great service and I will gladly recommend them to anyone needing a quick turnaround for a passport.

Extremely happy with the service provided by Express Passport. I received my renewed passport in only a few days, much quicker than I had originally expected. Their customer service was quick to respond and informative. Thanks!

They were very helpful upon answering all questions of concern. True to their word I received my passport in 8 days from date they received my application. Everyone I spoke with were very polite and helpful. Would recommend them to anyone needing express on their passports.

I had no problems at all with service. Very detailed instructions and easy to follow. Would recommend the service without reservations.

HONESTLY EXCEPTIONAL! from VERNA SHORE

Clear instructions, support if needed and came through exactly as promised