explodely.com is listed under IT & Communication.
explodely.com (explodely.com) has 386 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Gugu D.
This company helped me with getting a refund within 5 days for a product I had purchased.
Response from explodely.comJun 15, 2026
Hi Gugu, Thank you for sharing your experience. We’re glad to hear your refund was processed smoothly and within a reasonable timeframe. We appreciate your feedback. Team Explodely
Priscilla
I would like to thank Explodely support desk by assist me on getting my Refund back from the seller. I really appreciate it and thank you for responding on my emails every time when send it. 👏👏👏👏🙏
Response from explodely.comJun 15, 2026
Hey Priscilla, Thank you for taking the time to share this. We’re pleased to hear that our support team was able to assist you effectively and ensure your refund was processed. Consistent communication and resolution are key priorities for us, so it’s great to know that reflected in your experience. Team Explodely
Lalaine C.
I request a refund of my payment but until now i havent receive it. Its not nice. In their ads stated that after investing you gonna earn after 24 hours after but it did not happened. And asking again for another inveatment. So i decided to request for refund but until now i did not receive the money
Response from explodely.comJun 13, 2026
Hi Lalaine, Response times can vary depending on the nature of the request and any required coordination. That said, we’ve reviewed your case and can confirm that our Support team communicated with you in a professional and timely manner, while taking the appropriate steps to ensure the seller addressed your request, which would have led to a refund directly through them. However, to help expedite the process, we escalated this internally and have now processed the refund for your order. For clarity, Explodely and the seller operate as separate entities. However, we always honour our policies and remain available should you need any further assistance. Team Explodely
Rhonda W.
I requested a refund for a purchase I made from the seller but got the run around so I contacted explodely who serviced the payment. I explained my situation and the took care of it and got me my refund within 48 hrs. Their customer service was quick and easy after I spent several days trying to get a refund from the seller. I would definitely go through Explodely for paying online again.
Response from explodely.comJun 13, 2026
Hey Rhonda, Thank you for sharing your experience. We’d like to clarify that Explodely and the sellers operate as separate entities. While we initially connect buyers with sellers to help resolve concerns directly, we always step in when needed to assist our buyers and ensure they are supported. As we did in your case to escalated the matter internally and processed your refund accordingly. We’re pleased to hear the process was resolved efficiently for you and you are satisfied. Team Explodely
evalyn C.
I listened to the video decided to try the product. I was not led to the product I was instead ked to 6 different videos all trying for more money. Never got to the original offer. So I requested a refund which was taken care of immediately. I wish they would have taken me to the product I spent money on I would have not requested the refund.
Response from explodely.comJun 13, 2026
Hi Evelyn, Thank you for sharing your experience. As a platform, the sales flow and any additional offers are managed by independent sellers, which may involve multiple steps before accessing the main product. For clarity, Explodely and the sellers operate as separate entities. That said, we ensure that the product is delivered to buyers and all purchases are supported by our policies , including refunds where applicable. We appreciate your feedback and are glad to hear you’re satisfied with the outcome. Team Explodely
Lisa N.
When I sent my initial email for a refund it seemed to be ignored. So I had to send another. That second email was when I got a positive response.
Response from explodely.comJun 12, 2026
Hi Lisa, In some cases, response times can vary depending on volume or the nature of the request, but all refund queries are handled in line with our policies. We want to clarify that Explodely and the Seller you purchased from are two separate entities. While we initially connect buyers with sellers to help resolve concerns directly, we always step in when needed to assist our buyers and ensure they are supported. Please feel free to let us know if you need any further assistance by sending an email to [email protected] with your order details. Team Explodely
David
I asked for a refund and they were on it right away. The program was not a good fit for me. I'm happy that they stand behind there 60 days refund policy.
Response from explodely.comJun 12, 2026
Hi David, Good to hear your request was handled promptly and that the process worked as expected. Our 60-day refund policy is there to ensure a fair experience and we always honour our guarantee. Thank you for sharing your feedback. Team Explodely
John W.
The way that they were very attentive and concerned about the way I was treated by one of their clients they stepped up and pampered me and took care of me hence the reason of the five-star review I would be happy to deal with them again in the future thank you
Response from explodely.comJun 10, 2026
Hi John, Thank you for sharing your experience. We take situations like these seriously and aim to ensure they are handled appropriately when they arise. We appreciate your trust and look forward to supporting you again in the future. Team Explodely
