explodely.comReviews of explodely.com

Response from explodely.comOct 21, 2026

Hi Barbara, Thank you for your feedback. We’re sorry to hear you experienced difficulty completing your signup. We understand how frustrating it can be when a transaction doesn’t go through as expected. Please contact our support team with a few details about what happened so we can look into the issue and assist you further. Team Explodely

Response from explodely.comOct 21, 2026

Hi Kapio, Thank you for sharing your experience. We understand that the product didn’t meet your expectations, and we’re glad your refund request was honored. We believe customers should feel confident in their purchase and always stand by our 60-day money-back guarantee. We appreciate you giving us the opportunity to assist you. Team Explodely

Response from explodely.comSep 9, 2026

Hi Debbie, Thank you for sharing your detailed feedback. We understand your concerns, especially regarding the complexity of certain products and the refund process. As an MOR platform, the offers themselves are created and managed by independent sellers. That said, we do step in to support customers and ensure our policies—such as the 60-day money-back guarantee where applicable—are followed. We’re glad to hear that a portion of your refund has already been processed. If there are any remaining orders that have not yet been refunded, we strongly encourage you to reach out to our support team with the relevant order details so we can review and assist further. We take concerns like yours seriously and remain committed to helping resolve valid requests fairly. Team Explodely

Response from explodely.comJul 31, 2026

Hi Donna, We’ve reviewed your case and can confirm that all of your purchases have now been fully refunded in line with our refund policy. For clarity, Explodely operates as a payment platform, while the products themselves are managed by independent sellers. However, we ensure that our refund guarantees are honoured where applicable. If you need any further assistance, our support team remains available. Team Explodely

Response from explodely.comJul 7, 2026

Hey Barbara, We’d like to clarify that Explodely and the sellers operate as separate entities. While we initially connect buyers with sellers to help resolve concerns directly, we always step in when needed to assist our buyers and ensure they are supported. As you requested a refund, we have processed refund for your purchase in line with our 60-day money-back guarantee. The refunded amount should reflect in your account shortly, depending on your bank or payment provider. If you need any further assistance, please feel free to let us know—we’re here to help. Team Explodely

Response from explodely.comJul 7, 2026

Hey Jason, We want to clarify that Explodely and the Seller you purchased from are two separate entities. We want to ensure that we are a legit company and take all complaints very seriously. We also honour our 60-day money-back guarantee. We are not able to find your order using only your name. We want to support you and kindly ask you to send an email to [email protected] with your order details and we will refund your purchases immediately. Team Explodely

Response from explodely.comJun 12, 2026

Hi Lisa, In some cases, response times can vary depending on volume or the nature of the request, but all refund queries are handled in line with our policies. We want to clarify that Explodely and the Seller you purchased from are two separate entities. While we initially connect buyers with sellers to help resolve concerns directly, we always step in when needed to assist our buyers and ensure they are supported. Please feel free to let us know if you need any further assistance by sending an email to [email protected] with your order details. Team Explodely

Response from explodely.comMay 26, 2026

Hi Dawn, We understand how that situation could feel confusing but please note that Explodely and the sellers operate as separate entities, and product pricing and structures are determined by the individual seller. That said, we’re glad to hear that your refund was processed quickly. We always step in when needed to ensure our customers are supported and that our 60-day money-back guarantee is honored. If you need any further assistance, please contact our support team at [email protected]. Thanks! Team Explodely