ExpediaReviews of expedia.us

i would give less then 1 star if possible. you lied and told me you were the hotel itself and now i cant get a receipt or my rewards. why would you lie. that is a terrible business practice

Rented a car from DRIVALIA thought Expedia assuming Expedia would only represent good companies! Dam was I WRONG! Drivalia charge me over 500 euro for damage but luckily I did a walk around video at pickup and at return so my credit card gave me back the money. Expedia customer service was shi#%π¥! DON'T USE EXPEDIA OR DRIVALIA!!

I wish I could give them a zero. My father booked an upcoming trip for my family and accidentially booked under me, under my ex-husbands last name. I gave them $750,4 weeks ago to change this. They have still not changed it. Flight is in 5 days. Also as other have said endless hold and endless random representatives with fake names. I asked to speak with someone in the U.S. and they claimed they were in New jersey. Honestly it has all been insane

Worst costumer service I have gotten in my life . The attitude is unacceptable. Questioning and interrupting while the costumer speaks . Expedia better train the people who talk to costumer on their behalf . Will be deleting my app and vouch to never book anything using EXPEDIA !

Expedia has the ABSOLUTE WORST customer service. It has been HELL to get my refund (they still have a hotel listed on their site that has been sold), which could have been handled so simply by them. They are giving me the most deceitful and pathetic responses via email, telling me they cannot get through to me on the phone (no missed calls up to this day) and refuse to deal with it over email. I will be suing. Just know if you book with them you are at risk of losing all your vacation money. I will never use their services ever again.

Absolutely horrible! I had insurance and am filling a claim, will see how this works out but I shouldn't have to go through this!

I made a booking for a hotel in northern Norway for 9 nights. The receipt for the booking said a twin bed but I had ordered a superior room with king bed. I tried to change the booking to a king bed but was told that would incur a cost even though I paid for booking protection. I called the hotel in Norway and they said it was difficult to change and I would have to contact expedia. That is when I was told it would require a fee. and they were not sure they could do it. I then said cancel the booking and the guy said that would cost $125, but when the email to do that came it said $200. Oh no the guy on the phone said always $200. What did I pay the protection fee for? Clearly Expedia gave me an incorrect hotel booking deliberatly to generate more income. I will never ever use expedia again. I urge others to have peace of mind and avoid Expedia at all cost (and the cost could be high if you use them).

I paid $700 for a ticket to DR from Orlando A potentially life threatening category 4 hurricane will be active in the area the day of and day after my flight I tried to get them to move me to a flight that was 2 days later so the hurricane can have time to pass They’re refusing to make any accommodations and said my flight was too cheap for them to do anything