Don P.
A push
Never pleasant to read the words "back ordered" in a purchase. You only find this out after you have completed an order and paid with your credit card.
Response from Express Medical SupplyJun 14, 2016
Don Thanks for your feedback.. We try to keep all items in stock for "normal" levels of sales activity for any item in question. There are occasions when sales volumes peak at unpredictable times and thus the back-order situation. We are ordering from manufacturers several times a week and do try hard to keep back-orders to a minimum length of time. We apologize that this has occurred with your order. Please let us know if you would like to cancel or change your order. A call to our customer service team can give you more information about when we expect to ship your item. There are other situations that result in what we call long term back-order situations. When a manufacturer is not able to supply a product for an extended period we note this information on our web site that the item you may be looking for is on long term back-order, We try to also try to post an anticipated release date. Non-long term back-order notifications may actually mean that the item is due to arrive on our dock in short order (2-4 days) and thus ship out to you very soon. Customer Service Express Medical Supply www.exmed.net 1-800-633-2139