Express Medical Supply Reviews | Read Customer Reviews of exmed.net

Express Medical Supply Reviews | Read Customer Reviews of exmed.net

Express Medical Supply reviews

Showing 293 reviews with 3 stars · Clear filters

Cynthia
Oct 11, 2026
Nebulizer mask kit
Nebulizer mask kit; seems the small solution container is faulty. I had to resort to washing my older containers to actually be able to use the mask & hose. I believe the tiny plastic insert in the solution holder is the problem. Better go back to the drawing board on the solution container. Bummed!!
Response from Express Medical SupplyOct 12, 2026
Thank you for your feedback. We’re sorry the solution container did not work as expected and understand how frustrating that was. While we do not manufacture this item, we would be happy to help with a replacement or look for another product option that may work better for you. Please contact our customer care team at [email protected] so we can assist.
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bob
Jul 25, 2026
Bard red rubber
I ordered Bard red rubber, and the quality is worse than the last order. They are too soft and hard to insert; very disappointed.
Response from Express Medical SupplyJul 27, 2026
We’re sorry the product you received did not meet your expectations. While we do not manufacture this item, our customer care team would be happy to help with questions about returns or available alternative products that may better meet your needs. Please feel free to reach out to us at [email protected] Thank you, Express Medical Supply
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johnny
Jul 10, 2026
I wanted to like these because of the…
I wanted to like these because of the lubricant but I don't. The little blue guide or plastic thing that moves is great I use it so I don't have to touch with my hands. I would have like it to be bent at the end but since it's lubed I guess doesn't really need to be. You would get alot of people that would buy if it was bent. I couldn't open the ends, fix that.
Response from Express Medical SupplyJul 13, 2026
Thank you for your feedback. We’re sorry this product did not fully meet your expectations and that the packaging was difficult to open. While we do not manufacture this item, our customer care team would be happy to help review other available options that may better meet your needs at [email protected]
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Tammi
Mar 14, 2021
Not as easy to order this time
I was always able to get what I needed to order and be done. I wasn't able to log in with a new password as required by this site. So I finally had to use my husbands email to complete my order.
Response from Express Medical SupplyMar 19, 2021
Tammi, thank you for your feedback, we appreciate you letting us know how the site worked and didn't work for you. Thank you for your order and we are currently working on getting this issue fixed. Thank you again!
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Sue K.
Mar 8, 2021
Where is my order
Where is my order. Ordered on 3/1. 3/7. No order
Response from Express Medical SupplyMar 12, 2021
Hello Sue, please call us at 1-800-633-2139 and we can give you your tracking information. Your item has shipped and it is on it's way to you. I am sorry you have experienced a delay. Thank you for your feedback and your order.
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Anonymous
Feb 18, 2021
Good prices and services - sales are confusing
Express medical has good competitive prices. They ship out products quickly. I’m very satisfied with their service. The only thing I don’t like is that I saw no price differences on any of their products with and without their advertised sales. It seemed like the advertisements were just used as gimmicks to pressure unknowing customers to buy more (thinking that the prices will go up after the sale is over). I never noticed any price changes so I will not pay any attention to their sales advertisements.
Response from Express Medical SupplyFeb 19, 2021
Anonymous, thank you for your feedback, it is very helpful to us to hear how things are seen and interpreted by our customers, we appreciate your insight very much. Thank you for shopping with us and for your review.
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Lynne M.
Feb 9, 2021
I have been searching for a way to…
I have been searching for a way to safely transport my mother's oxygen bottles, so I was excited to find this product. The divided mesh container is good, though fitting the regulator into the bag was challenging. But the plastic hooks that attach the bag to the child-safety loops built into the vehicle are insufficient in case of an accident: the plastic can easily snap from the force of restraining the heavy cylinders. I'm going to try to replace these cheap hooks with metal climbing carabiners, much safer.
Response from Express Medical SupplyFeb 9, 2021
Lynne, thank you so much for the feedback, that is very helpful! We appreciate you letting us know how this product worked for you. Thank you for shopping with us!
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Michael C.
Feb 6, 2021
I know times are hard but stocking…
I know times are hard but stocking orders for some thing important an not having it not really dependable when you need it
Response from Express Medical SupplyFeb 8, 2021
Michael, thank you for your feedback, we appreciate you. We are working with our vendors and delivery partners, I am sorry you experienced a delay. Thank you for shopping with us and we will try to make sure your orders arrive as needed.
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