ExhaleReviews of exhalewell.com

Quality of products, reasonable prices, good customer service and quick delivery

You promised pre-rolls and lied.

Happy with my delivery - excited some Delta 8 :)

Good sale. Easy to order. Delivered in timely manner.

Excellent product (Delta9 THC) with consistent results. Long lasting relaxation every time. Optional delivery choices along with an every other month subscription choice would be nice.

I have been a customer of ExhaleWell for the past year with no problems. Then on March 11 of this year, I placed a large order and received an email from ExhaleWell that my order was shipped on March 14. Only it didn’t really ship. FedEx doesn’t have it, so either ExhaleWell never shipped it or their logistics partner First Mile has it, but I can’t tell because neither one is answering their phone, or returning voicemails, or replying to email. They have gone dark on us and have mine and your money. Trust Pilot has requested more detail, so here is my reply. I have email documenting all this, but there doesn’t appear to be a mechanism to attach documents. I can provide copies of all email correspondence if needed. March 11. My order was received. Order #521123. March 15. Notified that my order was shipped. Shipment #395740735690. March 22. Tried to check tracking status for my order but the status was still pending. Emailed Exhale CS and got reply from Arabella explaining that recent extreme weather was causing shipping delays. March 25 submitted claim to FedEx, who replied that they needed more info (shipper waiver authorization). I emailed a request for this from Exhale CS. March 27 Exhale CS (Jhay) email reply that there had been delays in shipping due to extreme weather. March 28 Notified by FedEx that my claim had been denied. At this point, I tried several times to contact Exhale CS. When I called I got a recording asking me to leave a message, but never got a callback or email. Eventually my calls weren’t even answered, no recording, no way to leave a voicemail. I also tried calling First Mile several times, but they never answered at all. I don’t appear to have any way to reach anyone associated with Exhale to request a status on my March 11 order.

Am I ever going to get my order?

I had the wrong address by accident on my order. Emailed customer service to rectify the situation and not sure what happened but have not received my order and no refund. Not to happy to say the least.