Leslie J.
Website Said One Thing But Reality Included Addiitonal Fees
The chat was helpful BUT I found the some practices to be bait and click. For instance, I signed up for the emails because the site said I'd get $20 off. After the email came, it was for $20 off $100 purchase. Then the agent gave me 5% off. When I went to check out it did say Free Shipping on orders over $89, but when I was ordering it said Free Shipping on my order tally. After I put in all of my billing info and clicked purchase, I saw where there is a $8.99 shipping fee, for one bottle no less. Just wish the web site was more transparent. :(
Response from ExhaleMay 22, 2026
Hi Leslie, I apologize for the experience you had on our website. We have done a lot of tweaks since your last visit and would love to have you give us another opportunity!

