ExhaleReviews of exhalewell.com

Your product is consistent and works like a charm.

I placed an order on 3/2/23. On 3/8/23. I received an email explaining there was a delay in the order and it would be shipping on 3/17/23, using their fastest, expedited shipping, and I received a very generous coupon to use on my next order. That's fine. I understand delays. No problem. Plus it was a nice coupon to use. On 3/14 I received an email saying the order shipped. I checked the tracking and Fed-Ex said I would be getting the package on 3/17. Great, I thought. Got home 3/17/23 and no package. Checked tracking and Fed-Ex now said it would be delivered 3/20/23. I checked tracking on 3/20/23 and the package was in the town where Fed-Ex dispatches their trucks, so I expected it to be waiting when I got home. Except....no package. I checked tracking again, and now Fed-Ex says delivery will be 3/21/23. I guess we'll see. Now, I do understand delays. And I'm not mad at all, but I am disappointed. I have several orders through Exhale Well, and all have been wonderful and a full 5 stars, except for this one. The main thing I'm disappointed about is the shipping. I was told Fed-Ex was expedited, and the fastest method. Except, when I use regular, free shipping, it doesn't take as long as the Fed-Ex expedited does. Again, I'm not mad, and I realize that the issues with this order were not a result of any thing Exhale Well did wrong, but I was asked to provide an honest opinion about this order. Every other order I have from them was great. And I plan on continuing to order from them. Overall, when you take all my experience with Exhale Well into consideration, they are at a solid 4.75 stars. It's just this one order that has had an issue.

I would like to update that the extreme weather in California is solely to blame for the delay and I am expected to finally receive my package tomorrow! Other than this experience, I’ve NEVER had any issues and will remain a customer unless proven otherwise!!! As an entrepreneur, communication is essential and I understand things can get busy, but communicating this could have avoided a lot of angry customers from feeling lost and confused about their orders! Extremely disappointed! I spent money for two tincture oils and was told it will be shipped, expedited due to whatever delay on their end. On the 14th I contacted and got zero response from phone or email support. Then after my attempts, approx. 30 min later I get an email stating it was shipped and I was given my tracking! Originally, tracking stated expected delivery 3/18/23. FedEx now reads zero info and states package hasn’t been received only label printed…called FedEx and they confirmed they don’t have my package! I’ve called and left message, again sent several emails and zero response! At this point I’m going to take matters up with my bank! I work too hard for my money, and had such high regards prior to this experience. Communication IS essential and when it lacks, everyone involved is effected. No response, is a response!!!!

1st time order very slow processing and delivery. They sent email notifying me that there was a delay which I could understand, they stated that they would be using their fastest delivery to rush the order to me, even that took a week and a half. All and all it took half a month from the time actually placed the order to date received Update 4/3/23 no product has ever been delivered.

charge 100 dollars, sent expedited a week ago, still nothing. emails - no answer, phone calls - no answer. i see the customer service of this place going down the toilet so don't bother, go elsewhere.

It was ordered on March 6. I still don't have it. I recall the first order also was slow. Fortunately for us in NYC, local vendors are now selling the same product in stores. You guys must be all stoned.

Very slow delivery, the delta 9 tincture was a $70 waste of money

Good products but took two weeks to get. Not sure that will work for me.