ExecuCarReviews of execucar.com

I wish I'd read the reviews. Pre-ordered and stupidly paid for a black town car pick up from JFK to my hotel. Driver called on an unlisted number so I wasn't able to call them back that I was waiting outside where they had requested I met them. Over 45 mins and no show, I had to get a taxi to my hotel room. Emailed them immediately requesting a refund and got a text message they were ready to collect me? This was 3hrs after the requested time. Avoid this company! After reading other reviews I'm doubtful I will receive my refund.

I dont usually schedule rides to airport ahead of time, but decided to give it a try in LA. Pick up was scheduled a week in advance to depart LA at 5am. At 3:30am, I got a call that my car broke down and they didn't have any other cars to pick me up. Really??? Never again. Back to uber's and taxis.

My husband and I booked and paid for a Sudan through Execucar before leaving the uk. The morning we were leaving Sanfrancisco for a flight to New York we received a text 30 minutes before pickup cancelling the car. We have been trying for Four weeks trying to get our money back. Sent several emails and they have not responded. DO NOT USE THIS COMPANY. Only wish I had read the reviews before I booked.

We had a GREAT experience with SAM(705), our Execucar driver from LAX to Redlands, CA.!!! Highly recommend him if you need a ride while in Southern California!!! On October 15, 2019, our arrival to LAX was delayed two hours due to a maintenance issue with one of our planes, so we had to reschedule our original arrival time. We called their customer service number right after we got our luggage from the baggage claim area and SAM was there within a few minutes. It was a very pleasant ride!!! Thank you so much SAM!!!😁

We booked a transfer on August 5 to go to JFK with 5 people, 4 suitcases and 2 duffle bags. The car which was sent to us could only sit 4 and could not hold the bags. We could not reach anybody as their office was still closed and the driver had no solution to offer. Since we had paid in advance, we had to call for a Uber and go with the 2 cars to the airport. We called the Execucar company several times to get a refund and left several messages but were never called back. We unfortunately didn't look at the reviews before booking. Most of the reviews are very bad and they seem to make their business in ripping off customers. Just avoid these gangsters who hopefully will go bankrupt at some point. Uber to the airport is more reliable and less expensive

We booked a car to pick us up from Los Angeles airport on 19th Jun. The driver didn't show up and I had to hire å taxi. I created a case and asked for refund, but I never got any reply.

I am very unhappy with the service this morning. The driver did show up 20 minutes early. However, I was not ready yet so I came out to meet the driver right at 520 when the reservation time was set. Instead of greeting me or offering to take my bags, he just sat at the driver seat and opened the trunk. I placed my own bags in the trunk and got in the car behind the driver. The driver still didn't greet me or say a word. The car was dirty and had trash in the back seat. I've attached a picture. Then the driver burped every few minutes and had some foul smelling odor due to this. I got the most of the odor as I sat behind the driver. The driver also sped over the speed limit. He also missed the exit toward Dulles toll road. He missed it and then proceeded to drive on the shoulder. I arrived at the airport later than I expected. I've taken Exexucar several times. But this was an atrocious experience and I will never use this service again unless I am compensated.

Will be travelling with significant luggage, so figured I would splurge and reserve a car from LGA. Go to schedule the car and then receive an error message "Sorry, this address is outside of the service area for New York - LaGuardia Airport (LGA)." Note that I'm going to Brooklyn, a location just 25 minutes from LGA. This is exactly what's wrong with these legacy transport companies, they probably don't want to drive to Brooklyn or the fare is too small since it's too close. Total waste of time, I'm just sticking to Lyft from now on...