eVoiceA business phone system with robust features to help grow your business, all from your personal phone. Start calling from your new number in minutes without any complicated setup or hardware. Our phone system can be customized to meet your business's specific needs, featuring scalable features that grow with your business, with no long-term contract.
eVoice (evoice.com) has 290 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Admin
I love it so far! Support is very quick! Orlando is the best!
Response from eVoiceSep 12, 2025
Hello Admin - Thank you for the great feedback! We're thrilled to hear you had a great experience. Providing great service is always our top priority.
Austin
Great company, easy to work with wonderful customer service!
Response from eVoiceSep 8, 2025
Hi Austin - Your kind feedback means a lot to us, thank you! We're thrilled to hear that you've had a great experience with our team. Providing excellent service and being easy to work with are top priorities for us, and it means a lot to know we're meeting that mark. We truly appreciate your support!
Chris B.
I have sent out a email with our legal counsel CCed. We wish to discuss it through the proper channels at this point.
Response from eVoiceSep 8, 2025
Hello Chris B - We’re sorry to hear about your experience and appreciate you bringing this to our attention. We understand your concerns, especially as a longtime customer, and take them seriously. We’ve responded to your email and we've shared your feedback with our product and development teams. We sincerely apologize for the inconvenience and truly appreciate your patience and understanding as we continue to improve the experience.
Anthony
The customer service representative was patient and persistent until we solved my problem.
Response from eVoiceSep 8, 2025
Hi Anthony - Thank you for the great feedback! We're so glad to hear you had a positive experience. Providing excellent service is always our top priority, and it’s great to know we were able to meet your expectations.
Phil
Our same problem has not been resolved.
Response from eVoiceSep 8, 2025
Hello Phil - Thank you for your feedback. We want you to know that the issue has been escalated to our development team, who are actively working on a solution. We truly appreciate your patience as we work through this. Please rest assured that resolving the issue is a top priority, and we’ll keep you updated as soon as there’s a fix in place. We truly appreciate your patience and understanding while we work to get things back on track.
All
Still missing calls and voicemails app isn’t responding right
Response from eVoiceSep 8, 2025
Hello All - Thank you for taking the time to share your review. After reviewing your account, we understand you've been experiencing issues with your inbound calls, and we’d like to assist. Please check your inbox for an email referencing ticket 1358515. When replying, kindly include the best time for a phone call so we can troubleshoot the issue with you directly. We look forward to resolving this with you.
Code
great customer service helping rectify an issue we had with our service.
Response from eVoiceSep 8, 2025
Hi Code - Thank you for the great feedback! We're glad to hear you had a great experience. Providing great service is always our priority.
David
I used to be able to rotate users of the program to accept phone calls. It was one of two mouse clicks and it was done. No longer easy to use. Now it's a bunch of windows that open and now there is an extra charge for additional users. I would not recommend this program to anyone. I am looking for alternative programs.
Response from eVoiceSep 8, 2025
Hello David - Your feedback is important to us, and we want you to have the ideal user experience. We understand how frustrating it can be when things don’t work as expected. Our product team is aware of the multi-login feature request and is actively working on updating the app to include this with the new interface. Your feedback has been shared with them to help prioritize this functionality.
