eVoiceA business phone system with robust features to help grow your business, all from your personal phone. Start calling from your new number in minutes without any complicated setup or hardware. Our phone system can be customized to meet your business's specific needs, featuring scalable features that grow with your business, with no long-term contract.
eVoice (evoice.com) has 290 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Gary
It was adequate and it met my needs for the day
Response from eVoiceOct 23, 2025
Hello Gary - Thank you for sharing your feedback. I’m glad to hear the service met your needs for the day. If there’s anything we can do to make your experience even better next time, we’d love to hear your suggestions.
wendy L.
After a few tries with other customer support, the last one persevered and got it right. That said, I still don’t like the changes in the platform- the prior version for me was more user friendly.
Response from eVoiceOct 21, 2025
Hello Wendy Levy - Thank you for your feedback. We're glad to hear that the last support agent was able to assist you, even if it took a few attempts. We understand how frustrating it can be when platform changes impact usability, especially when the previous version felt more intuitive. Please know that our development team actively reviews all customer feedback. While we can’t provide a timeline just yet, updates like these involve ongoing backend work and thorough testing. We’ll be sure to share any updates as soon as more information becomes available.
John
Don't try this service. It's gone rouge and 100% avatar. No customer service. It's all Mark Benioff type BS. Orlando "Saves the Day". - Thanks for restoring my faith in eVoice customer service. J. Salinger
Response from eVoiceOct 21, 2025
Hello John - We appreciate the feedback regarding your support experience while requesting assistance logging into your account. You were interacting with a tenured support team member via email and not an AI bot. To remedy your login issues, enter your eVoice phone number followed by the number (1) in the EXT field, and your account password. We apologize that our team member did not include the extension details in the email, which may have resolved the login issue. Please use the reset password feature if you don't recall your password.
Jane
Helpful representative, after many calls I hope our issue is resolved
Response from eVoiceOct 21, 2025
Hello Jane - Thank you for your feedback, and we're glad to hear that one of our representatives was able to assist you. We truly hope the issue is fully resolved now, but if anything further comes up, don’t hesitate to reach out. We’re here to help.
Barry E B.
In was amazing and thank you for your hard work,
Response from eVoiceOct 16, 2025
Hello Barry E Boucher - Thank you for your feedback! We're thrilled to hear that you had a great experience. It means a lot to us to know our efforts made a difference.
Pamela B.
They take several minutes when you ask for their help. You cant change auto attendant settings without their help. They lie to you and then ignore you. Bad servuce go to some place else. This is ghetto technology —> X
Response from eVoiceOct 16, 2025
Hello Pamela Baker - We're sorry to read your feedback and comments. Changing or deactivating an auto-attendant requires assistance from our support team due to its complexities. All technical feedback is shared with our developer team to identify and implement further improvements that enhance our customers' ease of use. We will ensure that your review comments are shared with them at our next meeting. We would like to understand your comments regarding your support team interactions and have requested your contact details to review. Please reply to this request at your earliest convenience.
Phillip
Persistent to make things right. I appreciate due diligence. Could be better the first time around. Update: went back to edit extensions and you can't. This is like a ghetto technology. If you make any mistake with your auto attendant, you can't make changes or you are forced to get entirely different phone number a completely set up new auto attendant from scratch. I simply wanted to make small extensions adjustments and you can't at all. Do not get this service
Response from eVoiceOct 14, 2025
Hi Philip Wiley - Thank you for your feedback. We truly appreciate your patience and are glad our team’s persistence made a difference. You're absolutely right, getting it right the first time is always our goal, and we’ll continue working to improve in that area.
Brian
Speedy replies and service
Response from eVoiceOct 14, 2025
Hi Brian - Thank you for your feedback! We're glad to hear you’re happy with the speed of our replies and service. Providing exceptional support is something we take pride in.
