EverlywellReviews of everlywell.com

Bought the women's health test. Got the test back weeks later and the results and report had a MAJOR error that caused me a lot of distress, anxiety and tears. They had my testosterone levels marked at an unusually high level. I spoke to my doctor and found out that their measurements were not converted correctly. This is an incredibly LARGE and harmful error. I do not recommend this company to anyone, and neither does my doctor, who did not hesitate to call it a scam!

No longer a reputable company. Inaccurate test methods, outdated science. And they can’t handle samples properly. Customer service sucks. They take your money and make excuses to poor business practices

If you enjoy being called every day to ask a question that I answered on Monday, Tuesday, Wednesday. I have answered the question 3 times now. And a phone call from a live person telling me to call a number back. Why, when he knew why he was calling. Today (thursday) got an e-mail asking again! 0 stars is my rating. Very unorganized.

NOT ABLE TO REGISTER THYROID TEST SAID NOT ABLE TO PROCESS

DO NOT BUY THESE TESTS!!! They do not provide you results after telling you a specific time frame and even date! I paid over $200 and they have my DNA and I have no results. Super frustrating as I was hoping to get some clarification on items that I have been having issues with for years and even being denied certain tests by doctors. Also took the food sensitivity test and the results are such BS and I’ve even tried the elimination diet and been to 2 GI doctors and the results I was provided by with Everlywell were false!

My thyroid test was not able to be registered. Samples ready to ship but unable to register with no response from support since yesterday. Very upsetting.

I recently ordered a thyroid panel for myself in order to hopefully avoid the expensive seeing a doctor and paying for labs out of pocket. After waiting to receive the test kit I did the blood work and submitted it right away. The kit showed that it was delivered a few days later however nothing was updated. Upon contacting everly while I was informed that the lab never actually got it/lost it even though it showed delivered. The representative offered to send me a replacement, which I would expect them to do being that they lost it, today then avoided my initial test so I couldn't even find it if it did show up at a later date. It took a while to receive the next test kit which I have now submitted and it was received about 4 days ago with no updates still. It's been weeks and weeks for this whole process and I almost regret doing it. I guess I should have just went to my doctor. I would have received the results faster. The only thing that I can say is that I did receive very courteous customer service when I contacted however it still did not fix the problem. So now I have no idea when I will actually get these results in and have not been feeling well so have been anxiously awaiting these so I know what to do next.

I got my test results back from Everlywell with my name....but someone else's id #. I called to ask them to send me another test so I could be sure the results were actually mine and they refused. Their attitude was they made a mistake and "oh well".