EverlywellReviews of everlywell.com

I didn't feel heard and didn't feel like the person during the consultation tried to understand my pov. Left frustrated and without any help.

Their tests are a complete joke. I had a food sensitivity test that said I had a mild reaction to 12 foods. I ordered the more comprehensive food sensitivity test so that I could start an accurate elimination diet. That test said I had a mild reaction to 9 foods, some different from the previous 12. When I inquired about the conflicting results, I was told that the results were accurate and I shouldn't expect to see the same results on two different tests. They advertise as though the test will tell you what foods you have a sensitivity too, but in reality they tell you nothing. FYI there is a class action lawsuit against them. Do not waste your money in hopes of having a baseline to guide diet changes as one day you are sensitive to chicken and the next day you aren't.

I bought the thyroid test because they said a doctor would follow up and prescribe meds if the labs were abnormal. I knew my labs would be abnormal, and in fact they were, and nobody ever followed up with me and I'm still without meds. Over a hundred bucks down the drain.

I am a repeat customer. I recently took another HbA1c test. I mailed the test kit and the shipper showed a confirmed delivery on 7/12 at 10a. I checked the Everlywell dashboard on 7/12 thru 7/16 and the status still showed 'Kit Registered'. On 7/16 (4 days later) I sent a message to support asking when my kit would be tested advising 4 full days have gone since the kit was delivered. On 7/16 Within 30 minutes I got a response and the dashboard status was updated and that it could take 1-4 days to process. 9 hours later the test results were published. It seemed like the test was rushed and/or not processed properly. My results were higher than ever before so I sent a message to support again asking about the accuracy of the test before I go elsewhere to get re-tested. I got NO response at all. I would like to have the results re-tested or submit another test kit but I do not feel confident with Everlywell at this point. I felt like the test was rushed and poor support response is the reason for my review.

We heard about this from a family member who was really excited about his results. So we decided to give it a try and were incredibly disappointed. First, just know that you have to give them 10 drops of blood; not a smear, or a touch of your bloody finger - FULL DROPS. This is a bit more difficult than you might imagine. Second, your results come back in two categories - high sensitivity and mild sensitivity. We sent our bloody cards in and anxiously awaited the results. They did come rather quickly all things considered - maybe a week? We eagerly logged in to see the results. Zero. I had ZERO items of high sensitivity. I had 4 items of mild sensitivity. Here's what they were - grape leaves (maybe have had twice in my entire 50 years), black tea (don't drink it), clams (don't eat them) and garlic. My husband's results were similar. These tests were $270 each. Needless to say we feel totally rooked. And afterward, continue to get emails with tips on how to start an "elimination diet" for the sensitive foods, and subscription to further health tips and advice. UNSUBSCRIBE. Unless you have real food digestion issues that you're finding no solution to on your own and have no where else to seek help - do not recommend.

I received elevated out of range results for vitamin D from EverlyWell. Alarmed I scheduled an appointment with my doctor to run a vitamin D test and the EverlyWell results were wrong 40 points wrong / higher. Never again will I use it or trust Everlywell. It caused a lot of unnecessary stress and waste of money! 0 stars if I could!

This company takes no responsibility for poor processes and takes advantage of people seeking answers to their health. I live in a rural area which caused an issue with the kit getting to the lab before its expiration (which is NOT listed anywhere on the instructions or sample bags). Their resolution was to send me another kit and told me to drop it off at a different post office in hopes it would make it on time. At minimum they could have offered an expedited shipping label. I asked for a refund and they denied it. I am out over $200 that could have gone towards legitimate lab testing and they are unsympathetic. Additionally, the lancets they provide are incredibly cheap and unreliable which made the collection process awful. One lancet went too way too deep and the other barely broke the skin causing me to have to use multiple fingers on the second collection day. Be aware of the risks using this company. You will be better off using Jasons health to order lab work and going to your local lab for processing.

Following the instructions, it took me almost a month to collect all the samples. They then said my samples were invalid, and sent me a replacement. The whole process takes 2 months now and I have not received the replacement. They said every sales was final and I would not be able to get my money back. Such a scam...