Everlywell Reviews | Read Customer Reviews of everlywell.com

Everlywell Reviews | Read Customer Reviews of everlywell.com

Everlywell reviews

Showing 189 reviews with 1 star · Clear filters

Michael H.
Sep 24, 2024
Scam company
Everlywell sells test in stores that are defunct. You cannot register them. When you call, you get someone that has never had any training and has no idea what you’re talking about. They give you instructions to get a new test. When you email to me this they ignore you. You have to remind them. What should have taken a week to get results resulted in a near month long journey of sh&ty company practices. F everlywell.
Response from EverlywellOct 6, 2024
We're truly sorry to hear of the issues you've encountered. This is not the level of service we aim to provide, and we apologize for any frustration this may have caused. Of course, if you have any specific questions, please reach out to us at [email protected]. Thank you again for your honest feedback and for giving us the opportunity to improve. We hope to regain your trust and provide you with the excellent service you deserve in the future. 💚
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John S.
Sep 23, 2024
What a Waste
Your test doesn't really test for food allergies. I thought there would actually be a list of foods to avoid. I've had hives for several years and still don't know what the source is I was hoping this test might help a bit. What a waste.
Response from EverlywellSep 26, 2024
Thank you for your review. We're sorry to hear that you were disappointed with your results. Of course, if you have any outstanding questions, please don’t hesitate to reach back out to us at [email protected]. Whatever you need, we’ll be here to help you move forward with your results.
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Jenni H.
Sep 23, 2024
It returned nothing
It returned nothing. I tested my husband, both kids and myself. I know my son and I react to pineapple and kiwi but nothing showed up on either of us. Waste of money.
Response from EverlywellSep 26, 2024
Thank you for your review. We're sorry to hear that you were disappointed with your results. Of course, if you have any outstanding questions, please don’t hesitate to reach back out to us at [email protected]. Whatever you need, we’ll be here to help you move forward with your results.
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Denise B.
Sep 23, 2024
Terrible never got results SCAM
Terrible never got results SCAM
Response from EverlywellSep 26, 2024
We truly apologize for any delay in you receiving your results! Please reach out to us at [email protected]—our team is here to help!
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JOHNSON, RICHARD L. AND J.
Sep 15, 2024
Test says no allergies
Test says no allergies. I know I'm allergic to dogs and cats and grass.
Response from EverlywellSep 24, 2024
Thank you for your review. Unexpectedly low results can sometimes occur if the allergen that causes your symptoms is not measured on this panel. For instance, when someone is allergic to animals, sometimes pet dander is not the issue—rather, pet urine or saliva. The Asthma and Allergy Foundation of America notes that any of the three may cause allergies. Even though this test measures your IgE antibody response to 40 common indoor and outdoor allergens, there are still many more out there. Knowing this, it's possible that your symptoms could be caused by a local type of tree or grass that isn't covered by this test. For specific questions regarding your results, please reach out to us at [email protected]—our team is here to help.
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ronniemoulin
Sep 14, 2024
Got a test kit that I never ordered .Is…
Got a test kit that I never ordered .Is this another Biden administration ruse to waste taxpayers' money ? Not impressed .
Response from EverlywellSep 24, 2024
We sincerely apologize for the intrusion. Please be advised that we (Everlywell) have teamed up with different health insurance providers to proactively send at-home medical screening tests to members at no added cost. The health insurance providers decide which of their members receive these kits based on medical history and prior screenings, but it is a completely voluntary program. If you do not wish to use your provider-issued test kit, you are welcome to dispose of it at your convenience. Thank you for your understanding. To opt out of future phone contact, please reach out to our team at [email protected] or 855-923-2678 and we'll be glad to assist. We also recommend contacting your health insurance provider directly and opting out of future test kits.
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Karoline M.
Sep 2, 2024
Fraud
I bought a test in July and they received it on July 16th. I have never had the results. I have looked at the FAQ several times and they tell me to wait. It has been approximately 2 months and I have no results. I paid a lot for something that does not work.
Response from EverlywellSep 10, 2024
Thank you for your review. We're sorry to hear that you were disappointed with your results. Of course, if you have any outstanding questions, please don’t hesitate to reach back out to us at [email protected]. Whatever you need, we’ll be here to help you move forward with your results.
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German L.
Aug 31, 2024
After a $300 test
After a $300 test, the results were I am allergic to CHICKEN? I for sure have issues with other items such as cheese, dairy and sodas. Not worth the cost for the results.
Response from EverlywellSep 9, 2024
Thank you for your review. We're sorry to hear that you were disappointed with your experience. Of course, if you have any outstanding questions, please don’t hesitate to reach back out to us at [email protected]. Whatever you need, we’ll be here to help you move forward with your results.
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