EverlywellJoin thousands of individuals who have already taken charge of their health with Everlywell. Whether you're proactively managing your well-being or seeking answers to specific health concerns, we're here to support you on your journey to better health. Visit us at www.everlywell.com to explore our range of testing options and start your journey towards a healthier, more empowered you.
Everlywell (everlywell.com) has 535 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Showing 189 reviews with 1 star · Clear filters
Smoke S.
Sent my info to lab. Didn't receive results and couldn't get satisfaction from the company's help desk.
Response from EverlywellDec 26, 2024
Thank you for your review and we are truly sorry for the issues you experienced. Please reach out to us at [email protected] and our agents will gladly assist you!
Chris L.
The postage paid envelope was rejected by the post office due to “counterfeit postage”. When I contacted the company for help they told me I need to mail them a receipt to get a replacement test. Due not trust this company.
Response from EverlywellDec 26, 2024
Thank you for your review. We are sorry to hear of the issues you experienced. If purchased elsewhere, we do require proof of purchase to move forward. We do our best to support our customers while also adhering to our policies.
Amber T.
I took this test to see what foods I may have issues with because I have issues with some specific foods but they didn’t show up on my results. Don’t waste your money.
Response from EverlywellDec 26, 2024
Thank you for your feedback! IgG reactivity breaks down over time. So, if you have avoided a specific food for a while, it may show up as a lower reactivity in your results. We'd never recommend eating foods that cause negative symptoms—it's important to understand that if you're not currently eating a food, it's not likely to be behind your current symptoms. If you have any further questions, please email us at [email protected]. We want to do everything we can to help you get the most value possible out of this test.
Ken B.
The test is totally bogus, i have a very bad reaction and intolerance of tomatoes and potatoes (nightshades) the test indicated no issues. This was a waste of money. I understand what you are saying, however I do run into tomatoes inadvertently once a month or so, and get a reaction every time. This just confirmed what my allergist said on the validity of this type of text and why he doesn't recommend them.
Response from EverlywellDec 26, 2024
Thank you for your feedback! IgG reactivity breaks down over time. So, if you have avoided a specific food for a while, it may show up as a lower reactivity in your results. We'd never recommend eating foods that cause negative symptoms—it's important to understand that if you're not currently eating a food, it's not likely to be behind your current symptoms. If you have any further questions, please email us at [email protected]. We want to do everything we can to help you get the most value possible out of this test.
Wayman J.
I recently tried a bloodwork analysis service and was disappointed, especially considering the high cost. The results were minimal and lacked the depth I expected for the price. The report was generic, with no personalized insights or actionable recommendations. Communication from the company was also lacking, leaving me with more questions than answers. Overall, this service is overpriced for the unsatisfactory results it delivers. I recommend looking for better value options.
Response from EverlywellDec 26, 2024
Thank you for your review. We're sorry to hear that you were disappointed with your results. Of course, if you have any outstanding questions, please don’t hesitate to reach back out to us at [email protected]. Whatever you need, we’ll be here to help you move forward with your results.
Judy R.
I have always used Everylywell tests.Not anymore.I forgot my password and can not get into my account to retrieve my test results.Customer service is beyond awful.I will never purchase another everylywell test or service again.
Response from EverlywellNov 12, 2024
Thank you for your review. We are sorry to hear of the issues and difficulties you experienced. Password reset emails may occasionally end up in your spam folder, depending on your email settings. We sincerely apologize for any inconvenience. Please reach out to our team at [email protected] and we will do our best to assist you. Thank you for your feedback, and we'll strive to improve your experience going forward.
Rose R.
This company sucks. Don't waste your time like they have wasted mine.1
Response from EverlywellNov 11, 2024
We're truly sorry to hear that you had a bad experience. Of course, if you have any specific questions, please reach out to us at [email protected]. Thank you again for your honest feedback and for giving us the opportunity to improve.
Isabella
My sample took too long to get processed and when I reached out to customer service all I was informed was that they were behind. I did not receive a specific update on my sample.
Response from EverlywellNov 1, 2024
Thank you for your review. We're sorry to hear that your results took longer than expected. Please reach back out to us at [email protected]. Whatever you need, we’ll be here to help you move forward with your results.