EverlaneReviews of everlane.com

I ordered a sweater and a pair of boots in November. Two days later, I received an email saying there was an issue with their stocks and the boots were out of stock. They charged me quite quickly for the sweater, which took forever to "arrive". The tracking stated someday that it was undeliverable, and the package was sent straight back to sender. In February, it's still "on its way back" and I haven't received any kind of refund.

I’m a size 6.This item didn’t even fit my 12year old neigherbour and i ordered a size larger than said the examples model size. £8 delivery and an extra £8 to return. Rip off and poor service. I would have paid that willingly if they delivered.

I've found their quality of service to be absolutely brilliant. Very quick in responding and resolving the issue without too much bureaucracy.

I like their stuff but make a point of not using any retail outlet that uses Hermes/Evri for their shipping. Everlane said they used DHL. But guess what! They use Evri. And the parcel is missing. Evri have started that familiar round of emails that say the parcel has been delayedor we tried but couldn't find your address (nonsense). Twice, I've even had 'the van crashed'. Over 60% never get through, the rest are up to a month late. Don't use Everlane or any Hermes/Evri user if you're in the UK.

I have an unauthorized charge on my debit card from Everlane, Inc. I have never heard of them before. Additional information: Everlast ran an unauthorized charge against my debit card for something I didn't order. That is theft and fraud. I have no order number because I never placed an order. Everlast obtained my debit card information fraudulently.

What a terrible company to return an item from in Australia. The state on their website its a $7 return fee and when I go to return the item they charged me $25 even though their depo is in NSW and would of only cost $9.30 the item was not that much so not worth returning. I would STAY away from their company, I wished I read theses reviews beforehand.

I recently returned sweaters ordered for my son for Christmas, from the company, Everlane. The items ran too small, and so when he tried to find larger sizes, everything was sold out. To return, Everlane deducted over $14.00 in return shipping fees; $7.00 for the return, and over $7.00 for the mailing it back to the company. Buyer beware: I don’t like when a company profits over my displeasure.

This is a scam company! I checked my banking information and found that they charged me $52.38!!! I never ordered anything from them. I tried calling and texting them but got nowhere so I instituted a fraud alert with my bank and notified the FTC. I don't know how in the world they got my debit card number!