Everfast Fiber NetworksEverfast is Your Local Internet, TV, and Landline Provider
Everfast Fiber Networks (everfastfiber.com) has 54 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Brian
They said the modem had to be installed in the basement where we rarely use wifi so the strongest signal is wasted. Even with an extender we only get 15-30 mbps upstairs in areas we use wifi the most. Also they said first month was free but install took 2 weeks to complete so really only getting a couple weeks for free. They were unable to waive the taxes so still paid $6 for the free month.
SUZANNE
The service was installed in the timeframe promised. The price is reasonable and it is functioning adequately. I am happy with Everfast so far.
TIMOTHY
Price was supposed to be 153 got bill 162
Response from Everfast Fiber NetworksOct 24, 2023
Timothy, sorry for the confusion. We checked your bill. The services received (TV) are $147/month before taxes. Your installation took place with 4 days left in the billing cycle and your first bill was prorated for 4 days from the prior billing cycle. This made the bill $153 prior to taxes. After taxes the total was $162. Going forward, your bill for TV/Internet will be $147/month not including taxes.
TR
The rep made the process excellent by listening to what had previously been tried and getting to the root cause quickly.
KAY
Kevin came in and installed the box just where I wanted it. It was quick!
Susan F.
I have to be honest. Is there a particular event you're asking me to review? In general, I think you're a good company.
PATRICIA
Mike is a good rep
SAMUEL
The communication between the remote and the cable box does not always work. (I have to turn on the TV with my TV remote.) The cable remote only turns on the cable box.
Response from Everfast Fiber NetworksOct 19, 2023
Thank you for sharing this information with us. We have been in contact with you and will be bringing you a new remote soon. We apologize for the inconvenience. If you have future technical issues, do not hesitate to call 913-825-3000 and press 1. Generally, we can resolve all service related issues within 24 hours. Thanks so much!
