EverandReviews of everand.com

Response from EverandOct 9, 2025

Hi there, We understand your frustration regarding the recent changes to our subscription model, especially when Everand provided a unique experience that you enjoyed so much. Rest assured that you can still access a variety of titles in our unlimited catalog - even if you choose not to upgrade. If you were to upgrade, you'd be able to unlock premium content, and still maintain access to the unlimited catalog of content that would not require unlocks. Thanks again for reading with us, and please don't hesitate to contact out support team if you need assistance in any way using this link: http://bit.ly/social-support-help. Have a great day! -MW

Response from EverandOct 10, 2025

Hello there, We're sorry to hear that our new plans and unlock system are not the right fit for you! completely understand how disappointing it is to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much. Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability or access throttling, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions. Members who upgrade can still access our unlimited catalog of content without needing unlocks to do so - adding extra content to read each month, on top of the premium catalog. Of course, we understand these up dates may be an adjustment, but we’re confident they bring greater value and choice. If you have any other questions or concerns then we'd be happy to address those - don't hesitate to submit a ticket to our support team: http://bit.ly/social-support-help. Thanks again! -MW

Response from EverandOct 7, 2025

Hi there, Jennifer! Thank you so much for taking the time to share your detailed feedback. Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability or access throttling, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions. Your feedback is invaluable, and we’re committed to evolving based on what our community shares. If you’d like to discuss further or share additional thoughts, please respond to this message and I’m happy to share this feedback with our internal team. Thank you for being part of the Everand community. Please let me know if I can assist with anything else! -GT

Response from EverandOct 2, 2025

Ciao Denise, grazie per avercelo segnalato! Ci scusiamo per qualsiasi inconveniente causato e vogliamo fare il possibile per risolvere la situazione. Dato che hai contattato il nostro team di supporto, potresti aggiornare la tua recensione qui per includere il numero di ticket a 7 cifre? Una volta ricevute queste informazioni, potremo assicurarci che il tuo caso venga immediatamente inoltrato per una revisione. Grazie ancora! -MW

Response from EverandSep 30, 2025

Hi there, Thank you so much for taking the time to share your detailed feedback. I completely understand how disappointing it is to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much. Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability or access throttling, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions. Additionally, any titles you unlock remain accessible for the duration of your subscription, and if you ever need to cancel, they’ll still be there if you decide to rejoin with the same email. This means you’ll never lose your favorite reads or listens if you return. We’re also excited to be expanding our catalog to include over 150K new titles, in addition to the unlimited content, so there’s even more to explore and enjoy. We recognize this is a significant shift and may feel like a step away from what made Everand special. We’re incredibly grateful for the time you’ve spent discovering hidden gems on Everand, and we’re truly sorry if the new system doesn’t align with your needs. Your feedback is invaluable, and we’re committed to evolving based on what our community shares. If you’d like to discuss further or share additional thoughts, please respond to this message and I’m happy to share this feedback with our internal team. Thank you for being part of the Everand community. Please let me know if I can assist with anything else!