EverandReviews of everand.com

Response from EverandSep 11, 2025

Hi Haley, Thank you so much for taking the time to share your detailed feedback. We completely understand if it's disappointing to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much. Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions. We still offer access to both a premium and unlimited catalog within one single subscription, with prices starting at $11.99 USD/month. Of course, we understand these updates may be an adjustment, but we’re confident they bring greater value and choice. We greatly appreciate that you've been part of this journey—keep sharing your feedback; we’re here and listening! -MW

Response from EverandSep 10, 2025

Hi there! Thanks for taking the time to leave your feedback! While the Plus plans offer more than one unlock to subscribers, the trial period is limited to a single unlock. At the end of your trial, your paid subscription will open access to more unlocks per month. Our product team is always evaluating our subscription trial experience, and I have shared your feedback for their consideration. Customer feedback like yours is by far the best source of information for us, and we sincerely appreciate your insight. Please let me know if there’s anything else I can do to help, or if you have any further feedback you'd like to share. Thank you again for contacting us, and have a great rest of your day!

Response from EverandSep 9, 2025

Hi Veronica, Thank you so much for taking the time to share your detailed feedback. We completely understand how disappointing it is to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much. Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions. Please know that your feedback is invaluable, and we’re committed to evolving based on what our community shares. If you’d like to discuss further or share additional thoughts, please don't hesitate to open a ticket using this link: http://bit.ly/social-support-help. Thanks again! -MW

Response from EverandSep 7, 2025

Hi there! Thank you so much for taking the time to share your detailed feedback. I completely understand how disappointing it is to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much. Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability or access throttling, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions. With Everand, we’re committed to offering competitive pricing while delivering great value. Subscriptions start at just $11.99/month for access to 1 premium title, compared to similar services that often begin at $14.95. Our Plus plan, at $16.99 for 3 premium titles per month, provides even more value compared to other platforms, which typically charge $22.95 for only 2 titles. We also offer a Deluxe plan at $28.99, which includes 5 premium titles per month. Additionally, any titles you unlock remain accessible for the duration of your subscription, and if you ever need to cancel, they’ll still be there if you decide to rejoin with the same email. This means you’ll never lose your favorite reads or listens if you return. We’re also excited to be expanding our catalog to include over 150K new titles, in addition to the unlimited content, so there’s even more to explore and enjoy. We recognize this is a significant shift and may feel like a step away from what made Everand special. We’re incredibly grateful for the time you’ve spent discovering hidden gems on Everand, and we’re truly sorry if the new system doesn’t align with your needs. Your feedback is invaluable, and we’re committed to evolving based on what our community shares. If you’d like to discuss further or share additional thoughts, please respond to this message and I’m happy to share this feedback with our internal team. Thank you for being part of the Everand community. Please let me know if I can assist with anything else!

Response from EverandSep 7, 2025

Hello there, thanks for your feedback! While credits do not roll over, any title you unlock will remain unlocked for the duration of your subscription. This means you can unlock titles for future reading and listening even if you don't use them immediately within the month. Your feedback has been passed along to our team. Please do not hesitate to share any additional feedback you may have! Thanks!

Response from EverandSep 5, 2025

Hi William, thanks so much for your input here! We understand that you're experiencing performance issues with our app on your older device, and we apologize for any inconvenience this may have caused. We're here to help you resolve this issue. It's important to note that as technology progresses, newer apps tend to require more system resources and may not perform optimally on older devices. In such cases, we recommend enjoying the Scribd app on a newer device if possible. Newer devices generally offer improved performance, compatibility, and support for the latest app updates - however, you can still access the Everand.com mobile site on these devices. Of course, we're always here to help if you have any other questions or concerns, so please don't hesitate to follow-up with our support team if needed. Thanks again! -MW

Response from EverandSep 3, 2025

Hi there, Ashley! Thank you so much for taking the time to share your detailed feedback. I completely understand how disappointing it is to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much. Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability or access throttling, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions. With Everand, we’re committed to offering competitive pricing while delivering great value. Subscriptions start at just $11.99/month for access to 1 premium title, compared to similar services that often begin at $14.95. Our Plus plan, at $16.99 for 3 premium titles per month, provides even more value compared to other platforms, which typically charge $22.95 for only 2 titles. We also offer a Deluxe plan at $28.99, which includes 5 premium titles per month. Additionally, any titles you unlock remain accessible for the duration of your subscription, and if you ever need to cancel, they’ll still be there if you decide to rejoin with the same email. This means you’ll never lose your favorite reads or listens if you return. We’re also excited to be expanding our catalog to include over 150K new titles, in addition to the unlimited content, so there’s even more to explore and enjoy. We recognize this is a significant shift and may feel like a step away from what made Everand special. We’re incredibly grateful for the time you’ve spent discovering hidden gems on Everand, and we’re truly sorry if the new system doesn’t align with your needs. Your feedback is invaluable, and we’re committed to evolving based on what our community shares. If you’d like to discuss further or share additional thoughts, please respond to this message and I’m happy to share this feedback with our internal team. Thank you for being part of the Everand community. Please let me know if I can assist with anything else!

Response from EverandAug 26, 2025

Hi there, Thank you so much for taking the time to share your detailed feedback. I completely understand how disappointing it is to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much. Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability or access throttling, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions. With Everand, we’re committed to offering competitive pricing while delivering great value. Subscriptions start at just $11.99/month for access to 1 premium title, compared to similar services that often begin at $14.95. Our Plus plan, at $16.99 for 3 premium titles per month, provides even more value compared to other platforms, which typically charge $22.95 for only 2 titles. We also offer a Deluxe plan at $28.99, which includes 5 premium titles per month. Additionally, any titles you unlock remain accessible for the duration of your subscription, and if you ever need to cancel, they’ll still be there if you decide to rejoin with the same email. This means you’ll never lose your favorite reads or listens if you return. We’re also excited to be expanding our catalog to include over 150K new titles, in addition to the unlimited content, so there’s even more to explore and enjoy. We recognize this is a significant shift and may feel like a step away from what made Everand special. We’re incredibly grateful for the time you’ve spent discovering hidden gems on Everand, and we’re truly sorry if the new system doesn’t align with your needs. Your feedback is invaluable, and we’re committed to evolving based on what our community shares. If you’d like to discuss further or share additional thoughts, please respond to this message and I’m happy to share this feedback with our internal team. Thank you for being part of the Everand community. Please let me know if I can assist with anything else!