EverandReviews of everand.com

Response from EverandSep 30, 2025

Hi there, Thank you so much for taking the time to share your detailed feedback. I completely understand how disappointing it is to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much. Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability or access throttling, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions. With Everand, we’re committed to offering competitive pricing while delivering great value. Subscriptions start at just $11.99/month for access to 1 premium title, compared to similar services that often begin at $14.95. Our Plus plan, at $16.99 for 3 premium titles per month, provides even more value compared to other platforms, which typically charge $22.95 for only 2 titles. We also offer a Deluxe plan at $28.99, which includes 5 premium titles per month. Additionally, any titles you unlock remain accessible for the duration of your subscription, and if you ever need to cancel, they’ll still be there if you decide to rejoin with the same email. This means you’ll never lose your favorite reads or listens if you return. We’re also excited to be expanding our catalog to include over 150K new titles, in addition to the unlimited content, so there’s even more to explore and enjoy. We recognize this is a significant shift and may feel like a step away from what made Everand special. We’re incredibly grateful for the time you’ve spent discovering hidden gems on Everand, and we’re truly sorry if the new system doesn’t align with your needs. Your feedback is invaluable, and we’re committed to evolving based on what our community shares. If you’d like to discuss further or share additional thoughts, please respond to this message and I’m happy to share this feedback with our internal team. Thank you for being part of the Everand community. Please let me know if I can assist with anything else!

Response from EverandSep 27, 2025

Hey there, Chiara! Thank you so much for taking the time to share your detailed feedback. I completely understand if it's been frustrating to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much. Our mission is to make reading accessible to everyone, anytime, and in any way they choose. We’ve listened to feedback from our community about unexpected title availability and access changes. Our team has been working on solutions to provide more transparency so you can plan your reading with confidence. We’re also thrilled to be expanding our catalog to include more bestselling and new titles, addressing another popular request. We understand these updates may be an adjustment, but we’re confident they bring greater value and choice. Of course, if you have any questions or additional feedback that you want to share with us, please don't hesitate to submit a ticket: http://bit.ly/social-support-help. We'll gladly share this with our product team. Thank you for being part of this journey—keep sharing your feedback; we’re here and listening! -MW

Response from EverandSep 25, 2025

Hello Dr. Peterson, thank you for bringing this to our attention! We're very sorry if you've run into an issue with a book on Everand, and we'd be happy to look into this for you. Can you please update your review here with your ticket #? This will allow us to locate your case and ensure our support team can follow-up with you right away. Thanks again! -MW

Response from EverandSep 18, 2025

Hi Cheyenne, thank you for taking time to share this feedback with us! We completely understand if it's frustrating to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much. Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions. Members can still read multiple books a month by accessing titles in the unlimited catalog as well. However, we’re truly sorry if the new system doesn’t align with your needs. If you have any other questions or feedback you wish to share, don't hesitate to follow-up with our support team. Thanks again! -MW

Response from EverandSep 17, 2025

Hallo, Vielen Dank für Ihr Feedback. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten. Wenn Sie uns bitte kontaktieren oder über diesen Link (http://bit.ly/social-support-help) ein neues Ticket erstellen könnten, helfen wir Ihnen gerne weiter. Vielen Dank! -MW

Response from EverandSep 12, 2025

Hey Christopher, thank you for taking the time to share this feedback with us! Our mission is to make reading accessible to everyone, anytime, and in any way they choose. We’ve listened to feedback from our community about unexpected title availability and access changes. Our team has been working on solutions to provide more transparency so you can plan your reading with confidence. Also, we'd like to clarify that you can still read a variety of other titles as you can access the unlimited catalog where content does not require unlocks. Of course, we understand these updates may be an adjustment, but we’re confident they bring greater value and choice. Thank you for being part of this journey—keep sharing your feedback; we’re here and listening! -MW

Response from EverandSep 11, 2025

Hi Joan, thank you so much for taking the time to share your detailed feedback. We completely understand how disappointing it is to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much. Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions. We’re incredibly grateful for the time you’ve spent discovering hidden gems on Everand, and we’re truly sorry if the new system doesn’t align with your needs. Your feedback is invaluable, and we’re committed to evolving based on what our community shares. If you’d like to discuss further or share additional thoughts, don't hesitate to open a ticket with our support team: http://bit.ly/social-support-help. Thanks again! -MW

Response from EverandSep 11, 2025

Hi Tah, thank you for taking time to share your feedback with us! Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions. When you unlock titles, those titles will still be there if you decide to rejoin with the same account. This means you’ll never lose your favorite reads or listens if you return. Also, we apologize for any trouble with our unlimited catalog! The good news is that whenever you're looking for books to read in the Everand library, you can also filter your search results to locate unlimited content. After entering a search term on our website, just click "Unlimited Only" above the results. Or, in the app, tap on the "Catalog" drop-down menu above your search results to select Unlimited or Premium titles. Of course, we understand these updates may be an adjustment, but we’re confident they bring greater value and choice. Thank you for being part of this journey—keep sharing your feedback; we’re here and listening! -MW