David
10 days since order fulfillment and…
10 days since order fulfillment and still not delivered. I took the original delivery date off work to receive and FedEx never came. I’ve worked with FedEx to resolve the issue and it still isn’t fixed. I’ve reached out to Euybike and have gotten no help at all. In the meantime it’s costing me a small fortune in scooter rentals to commute to work and back because my E-bike is lost in the mail.
Response from EuybikeSep 3, 2024
I apologize for the bad user experience. I see that FedEx has tried to deliver the package on August 27th, but it all says Customer not available or business closed. They tried to deliver it properly every day until September 1st, but it all said that the customer was not available or that the business was closed. Has FedEx contacted you? Is your address undeliverable? You can call FedEx and ask how the package will be delivered to you. +1 800-463-3339