EufymakeReviews of eufymake.com

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Plug and play experience

Prompt shipping great experience.

The delivery came in 3 days as promised and was professionally packed. all the products look like top quality products. I am looking forward to using them.

My experience with the eufyMake E1 and its support team has been frustrating, with the whole process dragging on for months. I followed their instructions and kept the printer powered on for automatic maintenance. Despite very limited use, it stopped printing properly. Support told me the printhead needed to be replaced. I used my Care service to get a replacement printhead, but they don’t offer a repair service, so I had to install it myself. I had never replaced a printhead before, and the process was not easy for me. When I asked what would happen if I accidentally damaged the printer during the replacement, I was told I would be responsible for the damage. That put me in a difficult position: carry out an unfamiliar repair myself and take on the risk if something went wrong. We’ve exchanged more than 30 emails throughout this process. While the printer was out of use, some of my ink was also approaching its expiration date. For a printer that cost about $2,000, I expected better reliability and more practical help when something went wrong. Receiving a replacement part through Care was only part of the solution—the difficulty and responsibility of installing it were left to me. I also filed a BBB complaint more than two weeks ago and have yet to receive a response from eufyMake/Anker there.

Please dont buy any Anker products they are terrible company with terrible products and terrible customer service I highly recommend keeping away from them

I don’t think I’ve ever experienced a better staff of people reliable, trustworthy, and timely like I have with UV. They’ve been absolutely amazing. My printer print absolutely beautifully I couldn’t be happier.

Items arrive well packed and quickly.