Nikki G.
They were able to assist with my…damaged order
They were able to assist with my request in a short amount of time.
Home essentials that stand out.Design Home Furniture Brand based in California.
Ethnik Living (ethnikliving.com) has 101 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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101 approved reviews, newest moderated first
Nikki G.
They were able to assist with my request in a short amount of time.
Sam S.
Think twice before you purchase from Ethnik Living. It lacks ethics and common sense. My experience with Ethnik Living from start to finish felt like a "scam". I placed an order for a mirror in stock and ready to ship. After a few days, I received zero updates prompting me to contact customer service (which is neither about the customer nor service) and spoke to a person named Marissa. Over the next 12 days, I called customer service daily leaving voice messages, as no-one picked up. Not once did anyone have the courtesy to callback. Nearly 2 weeks after my order, I received an email stating my item was no longer in stock. No explanation, no apology. I finally reached customer service, only to get Marissa again (she should consider a job change). I switched to another item that she said was in stock, but again received no shipping updates. Some 3 weeks after placing my original order (against Ethnik’s 48 hour promised delivery), the alternate item arrived. When I opened the box, to my shock, the mirror did not appear to be new. It was poorly wrapped and had a shipping label stuck on with another person’s name. Ethnik’s poor service, zero customer service, and (in my case) selling used items without a warning or markdown, lead me to a singular conclusion. That Ethnik Living and its management care nothing about goodwill or repeat business. This ranks number 1 on my worst online shopping experiences. I cannot overstate my disappointment and frustration. Simply put, AVOID Ethnik Living like the plague.
Mary
Disappointed in this company as their advertisement of mirrors on Facebook and Instagram are misleading and false. They claim to give up to 20% discount on items pictured but they do not. I presented the sale information and all they offered was a 10% if you sign up for their newsletter or $50 discount if purchase was over $500.00
Kerrie
LOVE the mirror--its gorgeous and customer service was amazing!
Riley S.
One of the greatest in mirrors and customer service. I have never worked with a company that truly cares about your space and making sure you’re happy as much as they do. 100% buying from them agian
Rosanna Z.
I was sent a replacement mirror as the one I originally ordered arrived broken (even though it was beyond the 30 days).
carla
Received a broken mirror.. customer service is mia/ has been “looking into It” for weeks. AVOID unless you want to lose $$$$ UPDATE: The company has since refunded me the cost of the mirror.
Anne
I ordered (Order #ETK14562 )what looked like a beautiful large wall mirror on July 8. Tracking says that my order was registered yet no item has been received let alone scheduled and completed. I have called and emailed Ethnik Living, and my calls go to voicemail, my emails are unanswered. Update: I received a reply from the company as well as tracking; July 26 is the scheduled delivery date. Update August 6: I had to hire someone to hang the mirror with alternative hardware as it is heavy and cumbersome to do so. Their hardware is flimsy, and their directions say to recheck the hanging screws every 90 days. The process to get here has been arduous, yet the mirror is gorgeous! Edged Joy is an a props name. Adding a star.