JR
Disappointing Experience
I ordered chairs August 28 and received an estimated delivery date end of December/ mid January. It's February and the delivery date has moved to May. That's 9 months. The delay, since December, is the fabric but the fabric can't be changed because the chairs are 'in queue'. The order can't be cancelled; there will be no refund. Ethan Allen's customer service is not helpful but they are pretty sure of themselves. They tell me that I have to be patient because, and I quote, 'you signed a contract'.