Kerri A.
The stuff does not work. Sneaky company
The stuff does not work. I ordered the 14 day trial. Cancelled a day before the trial ended so I could send it back because all it did was dry my skin out. I used their link on their website to cancel and it didn't work. Saw $140 something was taken out of my account the next day. Called them and they said I didn't cancel. I told them I used the link on your website and they said I needed to call to cancel. So I asked why is there a link on your website if you can't use it . Anyways, now I'm stuck with this stuff that doesn't work and I'm out 140 something dollars. Be careful. Very sneaky and dishonest company.
Response from Essence of ArganFeb 20, 2024
Hi Kerri, It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website. USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 SG: (+65) 3138 2261 HK : (+852) 3001 6112 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 We are looking forward to hearing from you.