Eskute USEskute Bike is a fast-growing ebike company. We keep offering more choices to people who e-bike to commute and those who e-bike for leisure. It strives to capture a confident, carefree life intended for customers by relentlessly inventing creative innovations.
Eskute US (eskute.com) has 700 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Kay H.
I was dealing with an issue regarding an offer on the US site vs the Canadian site and the customer service I received from your representative, Zhou, was outstanding. We were able to work through a compromise that was amenable to both of us and I now have a wonderful new Eskute t300 pro I can't wait to assemble and ride. Thanks Zhou and thanks Eskute!
Cole M.
Great customer service. Replaced an inner tube that wasn’t covered under warranty.
Chalet J.
Bon service, rapide et efficace. Tricycle idéale pour personne agée ou peitite personne. Qualité prix excelent. Merci
Carol C.
My bike is super - i love it and a few learning questions and Kelly customer service always got back to me and if she couldnt right away she would let me know why !! Customer like i havent experienced in a very long time !! I would highly recommend this company ! My husband loves his bike also - love riding around together! Nothing beats fresh air and sunshine !! Thank you all very much for your support !!!
Robert T.
The Eskute T300 Pro is an excellent Trike I give this trike a 5 star review. I don’t know how they do it but with just a few pedal strokes, the motor will kick in. Seamlessly. The bike seems very solid just be sure to take your time getting used to a trike. It doesn’t lean like a bicycle or motorcycle. You have to get used to shifting your weight in turns. Left turn, lean left. Right turn, lean right. This will stop you from tilting the bike over in a turn. The brakes are good and the seat is adjustable to suit your liking. Overall, I love this bike.
Jack P.
Great customer support. Honest and responsive. Loved this experience.
Ashley D.
I really like this ebike. It shipped fast. It was packaged well. The quality was very nice for the price. It was easy to assemble. It even came with all the tools needed. For an ebike, it's not that heavy. I really appreciate this for getting it onto the bike rack. I'm very happy with my purchase.
sasidhar reddy V.
Overall, I’m really happy with it. The bike feels sturdy, rides smoothly, and the throttle response is good once everything is connected properly. The folding feature is a big plus for me because I can store it without taking up much space, and it’s easy to move around when needed. I also want to mention the customer service — they were responsive and polite, and it was easy to communicate with them. Even though I was able to fix the issue myself, it was good to know support was available and willing to help.
