Eskute USReviews of eskute.com

Great product and customer service. I recommend this company and its product to all who are looking to buy from them

I bought the ESKUTE V200 E-Dirt Bike. The delivery was very timely. Working with customer service was a breeze. They are there to give you good advice before you place your order. I was able to assemble the bike in about an hour to an hour and a half. It was really pretty easy and straightforward. It comes in a pretty heavy cardboard box. I recommend having it delivered into your garage. I bought two of these bikes, and one of them, I wasn’t home for. They delivered it to the front porch. I had to roll it end over end back to my garage. It weighs over 100 pounds and I’m nearly 80 years old and I was able to do it. So I imagine if you’re much younger, you shouldn’t have any trouble either. The bike has 5 speed modes. Speed mode 1 allows the bike to accelerate to about 7 mph. Speed mode 2 takes the bike to about 15 mph. Speed mode 3 take a bike to about 20 mph Speed mode 4 takes a bike to about 25 mph And speed mode 5 takes a bike to about 30 mph The bike has a default speed mode of “0” which allows only peddling. Be warned that each higher level speed mode makes the bike accelerate much faster than the previous speed mode. If you’re not careful the bike could get away from you. So use caution until you get comfortable with the procedures. Another consideration is how you plan on using the bike. If you plan on placing the bike on the back of your automobile to take to a public bike trail for example, you’re going to have to lift it onto the rack and it weighs around 100 pounds. Unless you’re quite strong or have help, it’s going to be very difficult to accomplish that feat for most average people. I myself just uses the bike to ride around my neighborhood. I never go far from the house. So this is a perfect bike for me. The shock absorber for the rear wheel has to be connected by pushing down on the top of the rear tire and lifting up the back of the seat. It may require a good bit of pressure, but the bike will separate and raise up. This will give you the clearance you need to slide the shock absorber into the slot, so it can be secured with the screw and nut that comes with it.

Easy assemble

Customer service has been very helpful. I had a tire issue and they addressed it immediately. I had no bike shops around that carried the size inter tube that I needed so they opted to help and send one for free. Customer service is superb.

I bought another charger for the bike thinking I lost the original one in the box that came with the bike yet I was given a little discount for deciding to keep the 2nd instead of paying the restock fee. Thx

I am so happy with my purchase. The bike is great. Easy to commute. I always get on the train with it. The conductors are super nice because it's foldable and the support is great. I had a problem with my left and right break.They sent me a registered left and right break system. I am happy with my purchase with Eskute!

Very professional and fast communications. Provided just what I needed for a project. The T300 is of excellent quality, easy to assemble, and works as advertised.

A browser extension set the delivery address for my order to my old address (yeah, my mistake). Jenny with Eskute customer service was very responsive to my efforts to make sure this was corrected without me having to cancel and reorder. Anyone who has done a certain amount of online shopping for ebikes or etrikes realizes that Eskute, Qlife and Actbest sell almost identical models at very similar prices. Even though the Qlife and Acbest models use the same battery as my Heybike, I opted for Eskute because reviews of their customer service were more favorable. So far they've lived up to my expectations.