Eskute USEskute Bike is a fast-growing ebike company. We keep offering more choices to people who e-bike to commute and those who e-bike for leisure. It strives to capture a confident, carefree life intended for customers by relentlessly inventing creative innovations.
Eskute US (eskute.com) has 700 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 623 reviews with 5 stars · Clear filters
VAUGHN P.
I was unsure about the sizing for my 13 year old son. I purchased the NOVA X. I thought about upgrading to the beast. After further research, I decided to keep the NOVA X which was the perfect size for him. I even took it for a spin and had thrill ride. Customer service was quickly responsive to my questions and the product was shipped pretty quick. overall professional all the way.
Karen B.
Jade was a big help!! Thank you!
Roger L.
I had an issue with my throttle on my ebike. I called Customer Service and Zhou was able to immediately help me out. She not only sent me a new throttle but she also sent me a link to an installation video. Now that's great Customer Service! Thank you!
Michel F.
Le T300 est super bien prè-assemblé. Pensant que mon chargeur ne chargeais pas ma batterie, j’ai appelé le service clienrelle, on m’a répondu rapidement pour me confirmer qu’elle était prête à l’usage. L’Eskute T300 esr un super bel achat.
neno
Excellent customer service from Bella! She was friendly, responsive, and made the warranty replacement process easy from start to finish. My replacement bike arrived as promised. Thank you for all your help!
Pierce H.
I ordered an ebike from here recently and one of the parts was bent. I sent a video demonstrating the bent piece to support and they got back to within 2-3 days, and they were able to send me a replacement piece!
Trevor
August 5 2026 Purchased the T300 for my wife as a first bike. There were a few small issues from delivery ( scratches, etc) but the trike came with touch up paint to fix the scratches. Eskute was quick to reply to my feedback after delivery and offered to replace the seat due to a small cut on the underside. My impression at this point is that they want to remedy any damage done to their product. And that is encouraging when one buys an item on line without local support! The trike was a lot of fun and fit my wife's requirements well. Thank you.
Alan M.
Had a problem with my address and had to change the colour of my T300 trike but with thanks to Tina problems solved and she offered to send me complementary gifts. The bike arrived really fast by UPS we assembled it charged it up and hit the road great looking bike thinking we may order another one.
