EROMMYReviews of erommy.com

Response from EROMMYJan 13, 2026

We apologize for any inconvenience this may have caused. Please know that we responded to you on January 9th. The email may have gone to your spam. We will be reaching out to you again shortly through email to ensure we can assist you and provide a resolution. Again, we apologize for any inconvenience we might have caused and thank you so much for your kind patience.

Response from EROMMYJan 8, 2026

We apologize for any inconvenience this may have caused.  Could you please tell us which platform you placed your order on and send us a screenshot of your order? You can send it to our customer service email address: [email protected]. We will process your refund as soon as we receive your response.

Response from EROMMYJan 5, 2026

We apologize for any inconvenience this may have caused. Please be aware that you still have a package on the way with tracking number 887530018804 via fedex. Estimated arrival time is Thursday, 2026-01-06 by end of day. Please know that the package arrived late because the warehouse staff re-sent the package. The original package was lost in transit, but the courier company did not notify us in time. Again, we apologize for any inconvenience we might have caused and thank you so much for your kind patience.

Response from EROMMYJan 4, 2026

We apologize for any inconvenience this may have caused. I have notified the warehouse staff to send you the parts D1*2，D15*2. This process doesn't auto-update with tracking like new orders do, but if you would like tracking, please follow up with us in a few days to allow for the process to complete and we can provide the tracking number.

Response from EROMMYJan 4, 2026

First and foremost, we want to sincerely apologize for the frustration and inconvenience you’ve experienced. We completely understand your frustration with the lack of communication. We checked our system, and we did respond to your inquiry promptly upon receiving your email. Please don’t worry—we are here to assist you, and we are taking all necessary steps to resolve your issue. We will be reaching out to you again shortly through email to ensure we can assist you and provide a resolution.

Response from EROMMYDec 30, 2025

Thank you for reaching out, and we sincerely apologize for any inconvenience this has caused. We completely understand your concern and truly regret the frustration you've experienced. Our team is currently reviewing your request, and we will reach out to you via email to work together on a satisfactory solution. Please rest assured that we are committed to resolving this matter to your satisfaction. Thank you again for bringing this to our attention — we’re here to help and make things right.

Response from EROMMYDec 23, 2025

We apologize for any inconvenience this may have caused. I have notified the warehouse staff to send you the part F. This process doesn't auto-update with tracking like new orders do, but if you would like tracking, please follow up with us in a few days to allow for the process to complete and we can provide the tracking number. Thank for your patience in this matter.

Response from EROMMYDec 16, 2025

We apologize for any inconvenience this may have caused. Please be aware that you still have a package on the way with tracking number 887079661017 via fedex. Estimated arrival time is Wednesday ,12/17/25 by end of day. We appreciate your patience and co-operation in this matter.