EROMMYReviews of erommy.com

Response from EROMMYNov 18, 2025

We apologize for any inconvenience this may have caused. Please be advised that we have always been actively addressing product issues for every customer. Could you please tell us which platform you placed your order on and send us your order number? You may send it to our customer service email address: [email protected]. We appreciate your cooperation and patience in this matter.

Response from EROMMYNov 6, 2025

Thank you for reaching out, and we sincerely apologize for any inconvenience this has caused. We completely understand your concern and truly regret the frustration you've experienced. Our team is currently reviewing your request, and we will reach out to you via email to work together on a satisfactory solution. Please rest assured that we are committed to resolving this matter to your satisfaction. Thank you again for bringing this to our attention — we’re here to help and make things right.

Response from EROMMYNov 11, 2025

We sincerely apologize for the inconvenience you've experienced regarding the foreign transaction fees. We value your concerns and have reached out to you immediately, but we have yet to receive a response. As we hadn't encountered issues with foreign fees before, we would appreciate any further information you could provide to help us resolve your situation better. Your satisfaction is important to us, and we are committed to addressing any issues you may have. Thank you for your understanding, and we look forward to hearing from you soon.

Response from EROMMYNov 5, 2025

Thank you for reaching out, and we sincerely apologize for any inconvenience this has caused. Please be advised that we have contacted the erommy seller on Walmart on your behalf and requested they resolve the issue you raised as soon as possible. We appreciate your cooperation and patience in this matter.

Response from EROMMYNov 4, 2025

We apologize for any inconvenience we might have caused and thank you so much for your kind patience. We checked our system, and we did respond to your inquiry promptly upon receiving your email. After receiving feedback from our logistics team, we sent you another update. It’s possible that our emails may have ended up in your spam or junk folder, which is why you may not have seen our replies. We have included a request for replacement parts in our response to your email. Once again, we apologize for any confusion or inconvenience caused, and we greatly appreciate your patience as we work to resolve this.

Response from EROMMYOct 30, 2025

We completely understand your concern and truly regret the frustration you've experienced. We are working very hard to get your part shipped out as soon as humanly possible. Sadly due to an unusually large amount of requests, our warehouse is experiencing a back log. Not to worry though, your package is awaiting generate label and will ship soon, I have also emailed our specialist and requested they prioritize your case and get it sent out even faster. Thank you again for bringing this to our attention — we’re here to help and make things right.

Response from EROMMYOct 30, 2025

I am sorry to hear your purchase did not meet your expectations. So that we may resolve this as soon as possible, could you please supply more detail or photos in regards to the issue at hand and what's the specific issue with your item? You can send it to our customer service email: [email protected]. We appreciate your patience and waiting for your response.

Response from EROMMYOct 27, 2025

Please be advised that should you encounter any issues during the assembly process, we will actively address them for you. You can contact our customer service email: [email protected].